Program Manager

Customs and Border Protection•Yuma, AZ

9d•$147,945 - $192,331

About The Position

The Program Manager position is with the Department of Homeland Security, U.S. Customs and Border Protection, U.S. Border Patrol, Yuma Sector, Mission Readiness Operations. Additional selections may be made for other organizational divisions or units within the listed duty locations. The role begins at a salary of $147,945 (GS-15, Step 1) and goes up to $192,331 (GS-15, Step 10), subject to locality or special pay rates where applicable. The Program Manager exercises substantial judgment and independence to develop plans and strategies for program operations. The position develops and assesses administrative control systems, coordinates management processes and business systems across entities, directs cross-organizational team efforts, and provides leadership to ensure program strategies and plans account for long-term needs. The role also ensures priorities are reflected in program development and implementation, analyzes resource proposals and recommends allocations, and provides administrative and technical supervision, including setting expectations and evaluating staff performance. Applicants must meet federal employment conditions, including U.S. citizenship, applicable Selective Service registration, a U.S. residency requirement for most applicants, pre-employment screening and background investigation, and financial disclosure. The position is not covered by a bargaining unit. Newly appointed GS-15s must complete mandatory leadership training, including five weeks of in-residence training in Harpers Ferry, West Virginia, within the first 90 days; prior completion may waive this requirement. A supervisory probationary period may also apply.

Requirements

At least one year of specialized experience equivalent to the next lower grade level, including managing or directing major components of programs performing professional, technical, or administrative work.
Experience evaluating program operations for effectiveness and efficiency, including cost-effectiveness, achievement of goals and objectives, compliance with legal and regulatory requirements, and competing priorities.
Experience preparing work plans, setting and adjusting short-term priorities, and preparing work-completion schedules.
Experience representing organizational programs, policies, and initiatives as an official liaison to the public, senior government officials, and key external stakeholders.
Resume must explicitly demonstrate how the applicant meets the specialized experience requirement.
U.S. citizenship.
Males born after December 31, 1959, must be registered with Selective Service.
Applicants not currently employed by CBP generally must have physically resided in the United States or its protectorates for at least three of the last five years, subject to possible exceptions or waiver.
All pre-employment processes are conducted in English; applicants may be required to pass a background investigation and drug testing.
Financial disclosure is required.
Meet applicable Time in Grade requirements by October 23, 2026; current federal employees must have served 52 weeks at the next lower grade or equivalent grade band.
Submit supporting documents required by the announcement.
Newly appointed GS-15s must complete mandatory leadership training within the first 90 days, unless previously completed; training includes five weeks in residence in Harpers Ferry, WV.
A one-year probationary period applies to employees new to the federal government; current or former federal employees may also be required to serve or complete a probationary period.
A supervisory probationary period of 18 months may be required.

Responsibilities

Develop procedures and systems for establishing, operating, and assessing administrative control systems.
Coordinate the development and integration of management processes and business systems with multiple entities.
Plan, organize, and direct team efforts across organizational lines; monitor progress to ensure realistic objectives and milestones are established.
Provide guidance and leadership in carrying out program strategies and ensure policies and plans include a long-term outlook.
Ensure priorities are clearly articulated, understood, and incorporated into program development and implementation.
Analyze proposals for resource assignments and make recommendations regarding resource allocation.
Provide administrative and technical supervision necessary to accomplish program work.
Establish guidelines and performance expectations and evaluate staff through formal employee performance management systems.