Program Manager - Recovery Learning Center

Mental Health Partnerships•Philadelphia, PA

2d•Onsite

About The Position

MHP is hiring a full-time Senior Program Manager to oversee the services of The Well Recovery Learning Center. This role involves coordinating services, mentoring staff, and ensuring that MHP's values of consumer choice, harm reduction, and respectful concern are integrated into all team practices. The Program Manager will also ensure that participants' recovery, rehabilitation, and community integration goals are supported through appropriate services and best practices.

Requirements

Minimum of bachelor's degree and two years of mental health experience or HS diploma and five years of mental health experience required.
Minimum of three years of management/supervisory experience required (including managing functions, processes, and/or people in a work, internship or volunteer setting).
Knowledge of community resources and systems, financial/social resources, and experience in interviewing, assessment and implementation.
Must possess basic computer skills to perform job duties including desktop computing, e-mail, time sheet management, electronic health records, internet research, etc. using relevant software.
Must be able to work under pressure and meet deadlines and billable unit requirements, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Ability to understand and effective manage a program budget.
Strong skillsets in oral and written communication, cultural competence, interpersonal relationships and teamwork, attention to detail, customer service, time management, autonomy, problem solving and organization.
Must possess a valid driver’s license.
Must have access to a car to use for work on a daily basis. Must have automobile insurance coverage at the state requirement levels and current state registration.
Effective November 22, 2021, all new employees will be required to be fully vaccinated against COVID-19 before beginning employment with MHP. Reasonable accommodations will be considered for those with qualifying medical or religious exemptions.

Nice To Haves

Credentialed as a Certified Peer Specialist is a plus.

Responsibilities

Leads the overall service coordination consistent with MHP & regulatory guidelines; ensures adherence with all accreditation, certification and regulatory standards if applicable; establishes and implements operational procedures and monitors participant visits.
Hires, trains, evaluates and develops staff in support of MHP and Recovery core policies, practices and principles; address and monitor the specific goals and assignments of each staff member by facilitating weekly one/one supervisory meetings.
Ensures the development and implementation of recovery education classes and/or groups and activities.
Develops and tracks outputs and outcomes for the Recovery Learning Center.
Cultivates and maintains working relationships with outside agencies, i.e. behavioral health organizations, healthcare providers, and other community organizations; attends professional meetings as required; engages with community to increase visibility in the community and generate referrals and partnerships.
Reviews and approves employees’ electronic health record entries; ensures participant satisfaction through auditing and monitoring records, shadowing, etc.
Gathers and provides data for outcomes and written reports requested by city, state, or federal funding sources.
Other duties as assigned to fulfill MHP’s mission.