Program Manager for Adolescent Mental Healthcare
About The Position
Mission Prep Healthcare is expanding and launching a new residential treatment program in Minnesota. They are seeking an experienced, compassionate, and highly organized Program Manager to join their founding leadership team. This role is a unique opportunity for a strong people leader to play a critical role in establishing program operations, building a high-performing team, and creating an exceptional treatment experience for the adolescents and families served. The Program Manager will help shape the culture, systems, and day-to-day operations of a brand-new residential program while supporting the mission of delivering life-changing behavioral healthcare. The ideal candidate is passionate about leadership, operational excellence, staff development, and making a lasting impact in behavioral health.
Requirements
- Must be at least 21 years of age.
- Bachelor's degree in Human Services, Psychology, Sociology, or a related field preferred.
- OR High School Diploma/GED with at least 2 years of management experience in a direct care, behavioral health, or human services setting.
- Valid driver's license with an insurable driving record.
- Current CPR/First Aid Certification (or ability to obtain).
- Current TB clearance (or ability to obtain).
- Ability to pass all required background screenings.
Nice To Haves
- Residential treatment, behavioral health, mental health, or substance use treatment experience.
- Experience managing staff schedules and workforce planning.
- Knowledge of licensing, compliance, safety, and quality assurance processes.
- Strong crisis management, de-escalation, and conflict resolution skills.
- Experience supervising, coaching, and developing direct care staff.
Responsibilities
- Serve as the primary operational leader for residential programming and direct care staff, ensuring safe, effective, and compassionate care delivery while maintaining compliance with regulatory and organizational standards.
- Lead, mentor, and support residential program staff across 24/7 operations.
- Manage staffing schedules, coverage, payroll approvals, and timekeeping functions.
- Recruit, interview, hire, onboard, and train new team members.
- Foster a culture of accountability, professionalism, and client-centered care.
- Ensure program adherence to policies, procedures, safety standards, and licensing requirements.
- Conduct routine facility inspections, safety rounds, and infection control monitoring.
- Support crisis intervention, de-escalation efforts, and staff coaching during critical incidents.
- Coordinate logistics, transportation, appointments, and operational needs for clients.
- Partner with clinical leadership, compliance teams, and other departments to support quality outcomes.
- Participate in leadership meetings and organizational initiatives that drive continuous improvement.
Benefits
- Competitive salary and benefits package
- Leadership development and career growth opportunities
- Collaborative and mission-driven culture
- The opportunity to make a lasting impact on youth and families
- A chance to help shape a new program and build a strong team from day one
- Medical, Dental, and Vision plans through Anthem or Kaiser.
- FSA/HSA Accounts.
- Life/AD&D insurance through Anthem, 100% paid for by the employer.
- 401k plan with employer match.
- PTO, Self Care Day, and Floating Holiday.
- Educational Assistance Reimbursement Program.
- Employee Assistance Program.
- Health and Wellness Membership.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
