Program Manager (Healthcare)

Bodwé Professional Services Group
Hybrid

About The Position

The Program Manager (Healthcare Facilities) will provide leadership, oversight, and program management support for the sustainment, integration, development, and optimization of the Defense Medical Logistics Standard Support – Facilities Management (DMLSS-FM) system in support of the Bureau of Medicine and Surgery (BUMED). This role serves as the primary liaison between BUMED, the Contracting Officer's Representative (COR), the Joint Medical Logistics Functional Development Center (JMLFDC), and regional stakeholders to ensure effective program execution, system integration, training, and continuous process improvement across Navy Medicine facilities. The Program Manager will advocate for BUMED development priorities, coordinate system enhancement efforts, support database sustainment initiatives, and facilitate collaboration between government and contractor personnel to ensure successful implementation and operation of DMLSS-FM capabilities.

Requirements

  • Bachelor's degree in Business Administration, Healthcare Administration, Facilities Management, Information Systems, Engineering, or a related discipline from an accredited institution.
  • Minimum of five (5) years of Department of Defense (DoD) experience.
  • At least one (1) year of experience directly supporting the duties and responsibilities outlined in this position.
  • Minimum of three (3) years of experience in medical facility management, facilities operations, healthcare facilities, or a closely related field.
  • Experience managing programs, projects, or contracts within a federal or military environment.
  • Strong written and verbal communication skills.
  • Experience coordinating cross-functional teams and stakeholders.
  • Ability to analyze data, prepare reports, and support executive-level decision-making.
  • Must have or be able to obtain and maintain a Real ID or Passport in order to undergo commercial airfare travel
  • Must have or be able to obtain and maintain a valid driver's license

Nice To Haves

  • Experience with DMLSS-FM and healthcare facility management systems.
  • Knowledge of Navy Medicine facilities management operations.
  • Experience supporting BUMED, DHA, Military Health System (MHS), or other DoD healthcare organizations.
  • Familiarity with CMMS platforms and facilities management software.
  • Experience developing training programs, SOPs, and user documentation.
  • Project Management Professional (PMP) certification or equivalent program management experience preferred.

Responsibilities

  • Serve as the primary point of contact for BUMED and the Contracting Officer's Representative (COR) regarding contract performance and program execution.
  • Provide overall program management support for a comprehensive DMLSS-FM database sustainment program.
  • Monitor contract performance, key milestones, deliverables, and operational issues, ensuring stakeholders are informed through written and verbal communications.
  • Coordinate daily operational activities related to contract execution and program objectives.
  • Support DMLSS-FM development initiatives proposed by JMLFDC representatives and end users.
  • Represent BUMED as a designated member of the DMLSS Facilities Management Team.
  • Participate in weekly JMLFDC teleconferences, Facilities Management Team meetings, and other required Medical Service meetings.
  • Serve as the primary point of contact for BUMED-specific system change requests.
  • Assist in developing, testing, validating, and implementing functional requirements for future DMLSS maintenance releases.
  • Support interoperability efforts between DMLSS and other Computerized Maintenance Management Systems (CMMS).
  • Develop and maintain comprehensive training programs supporting DMLSS-FM implementation and sustainment.
  • Provide on-site and virtual training to contractor and government personnel as requested.
  • Update and maintain training manuals, user guides, and Standard Operating Procedures (SOPs).
  • Prepare organizational procedures required to support implementation and operation of DMLSS releases.
  • Provide data management, analysis, reporting, and manipulation services supporting BUMED initiatives.
  • Evaluate business processes related to facilities management applications and identify opportunities for automation and efficiency improvements.
  • Collaborate with BUMED and regional facilities management staff to implement process enhancements.
  • Assist with recommendations and updates to Sustainment, Restoration, and Modernization (SRM) SOPs.
  • Create and maintain Facilities Management System (FMS) guidance documentation.
  • Coordinate activities and tasks with Navy Medicine Regional N4 divisions and associated organizations through BUMED.
  • Ensure database implementation and integration efforts are effectively executed across Navy Medicine Regions.
  • Support workforce planning efforts and ensure positions are properly aligned within designated organizational structures.
  • Manage program travel requirements, including travel logs, scheduling coordination, cost estimates, and compliance with government travel regulations.
  • Deconflict competing travel requests and assist team members with travel planning and execution.
  • Perform program analyst functions including responding to taskers, conducting detailed data analysis, and supporting program leadership with strategic and operational initiatives.
  • Provide analytical support to Program Analysts and Deputy Program Analysts as needed.
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