Program Mgr - 90340129 - New York

Amtrak•New York, NY

23h•$113,200 - $146,664•Onsite

About The Position

The Program Manager is responsible for delivering large-scale, moderate- to high-risk programs with multimillion-dollar cost impacts and multi-year schedules. Programs may span multiple projects, departments, technologies, geographies, and assets, supporting Engineering Disciplines and Production forces. The role works independently with some indirect supervision from a Senior Program Manager and/or Portfolio Director and provides regular analytical and metrics-based reporting to staff, the Executive Committee, and stakeholders. This position manages organizational and operational readiness for entry into service of new Airo trainsets, including requirements for new and retrofitted maintenance facilities. It coordinates interdependent projects and stakeholders, oversees program governance, financial performance, schedules, risks, dependencies, and resources, and ensures work follows Amtrak project and program management standards and applicable regulations. The role also leads assigned project management, technical, and operational resources and provides performance reporting and analytics. The work environment combines office and field settings, with four days per week in the office and travel requirements of up to 25%. The position is based in New York; relocation is not offered. The listed salary range is $113,200–$146,664, with pay determined by factors including education, experience, and certifications. Amtrak may also offer incentive and pay programs, including a short-term incentive bonus.

Requirements

Bachelor’s degree, or an equivalent combination of training, education, and relevant experience in lieu of a degree.
At least 7 years of prior experience.
Strong project and program management skills.
Strong communication and stakeholder management skills, with a focus on collaboration, team building, and customer service.
Experience with Microsoft Office, including Word, Excel, Outlook, Visio, PowerPoint, and MS Project.
Expertise overseeing scope, schedule, and budgets for major capital programs.
Strong internal and external stakeholder facilitation and coordination skills, including the ability to partner with multiple stakeholders and project partners while advancing Amtrak’s strategic interests.
Excellent written and verbal communication skills and quantitative and analytical proficiency.
Strong leadership skills and a demonstrated ability to build teams and lead technically or politically challenging projects.
Ability to structure and resource projects and programs for safe, effective execution.
Ability to collaborate, build teams, and achieve strategic alignment across internal and external organizations, including diplomatic coordination among stakeholders with competing objectives.
Strong safety focus.

Nice To Haves

Bachelor’s degree or equivalent combination of education, training, and/or relevant experience.
At least 9 years of relevant work experience.
Transportation industry background; railway or transportation industry experience is ideal.
PMP certification, or the ability to obtain it within one year of hire.

Responsibilities

Manage organizational and operational requirements for entry into service of new Airo trainsets.
Manage program and trainset requirements for new and retrofitted maintenance facilities for Airo trainsets.
Ensure alignment among service levels, operational concepts, maintenance concepts, and available infrastructure for new Airo trainsets.
Coordinate project teams, vendors, force account, and assets to sequence and execute critical-path milestones across interdependent projects in a timely and cost-effective manner.
Establish program governance and controls structures to support escalation and decision-making.
Build collaborative partnerships among stakeholders to support scope, financial, and resource decisions.
Identify, document, and elevate cross-organizational and vendor-driven dependencies, and develop and implement dependency-management processes with organizational leaders and peers.
Identify and manage assessment of major scope, schedule, and budget changes through program and enterprise governance approval mechanisms.
Mentor and coach matrixed team members and guide adherence to project management practices.
Work with leadership to provide relevant data for annual planning and sequence new work through appropriate control mechanisms.
Ensure program financial performance and forecasting information is available and reportable to senior executives and government regulators.
Identify and evaluate program execution risks and establish and monitor mitigation plans across organizations.
Develop and maintain program management documents and ensure projects follow appropriate project management processes, Amtrak standards, and applicable regulations.
Identify efficiencies and present recommended improvement opportunities to management.
Build relationships within Amtrak to understand business challenges and opportunities.
Direct and supervise assigned project management, technical, and operational resources in detailed program planning, schedules, and milestone activities within scope, budget, and schedule constraints and aligned with Amtrak’s mission and goals.
Manage and mitigate inter-project and cross-organizational dependencies and risks by developing long-term goals and objectives and facilitating executive escalation and decision support.
Develop, track, and forecast annual budgets and operating plans.
Provide program performance reports and relevant analytics to stakeholders.
Monitor and approve budgeted program expenditures.
Ensure program adherence to Amtrak Program Management methods and governance standards.
Perform other duties as assigned.