Program Mgr. Cardiogenic Shock

University Medical Center of El Paso • El Paso, TX

10d

About The Position

The Program Manager for the Cardiogenic Shock Program provides lead coordination for the development, implementation, and ongoing management of a multidisciplinary program for patients with suspected or confirmed cardiogenic shock. The role supports standardized clinical and operational pathways, education, case review, data collection, performance improvement, dashboard development, and regional referral processes. The Program Manager coordinates multidisciplinary program activities, reports findings to key stakeholders and appropriate hospital committees, and serves as a central operational resource for cardiogenic shock, advanced heart failure, ECMO/MCS, and related systems of care.

Requirements

• Three years of experience as a Registered Nurse providing direct care to critically ill or cardiovascular patients.
• Current Texas or Compact Registered Nurse license.
• Current BLS, ACLS, and PALS certifications.
• Bachelor’s degree in Nursing.
• Ability to communicate effectively orally and in writing.
• Ability to evaluate clinical and operational performance and clearly present data to clinical and administrative leaders.
• Knowledge of performance-improvement principles and methodologies.
• Knowledge of cardiogenic shock pathophysiology, recognition, escalation, and contemporary treatment concepts.
• Working knowledge of temporary mechanical circulatory support and ECMO concepts within multidisciplinary cardiogenic shock care.
• Ability to coordinate multidisciplinary teams and facilitate collaboration among physicians, nursing, ancillary departments, administration, and external organizations.
• Ability to analyze clinical data, identify trends, develop improvement plans, and evaluate outcomes.
• Knowledge of hospital systems, patient flow, referral and transfer processes, and organizational relationships.
• Ability to apply applicable regulatory, accreditation, professional, and organizational standards.
• Skill in using computer systems, electronic medical records, databases, spreadsheets, dashboards, and related software applications.
• Critical thinking, creative problem-solving, organizational, and project-management skills.
• Ability to establish effective working relationships across multiple disciplines and levels of the organization.

Nice To Haves

• Experience with cardiogenic shock, cardiovascular critical care, cardiac catheterization, emergency nursing, ECMO, temporary mechanical circulatory support, or advanced heart failure care.
• Documented experience with performance improvement, program coordination or development, or quality-improvement projects.
• CCRN, CMC, CSC, RCIS, CPHQ, or other applicable critical care, cardiovascular, or quality certification.
• Master’s degree in Nursing, Healthcare Administration, Business Administration, Public Health, or a related healthcare field.

Responsibilities

• Coordinate development, implementation, and ongoing management of the multidisciplinary cardiogenic shock program.
• Support standardized clinical and operational pathways, education, case review, and regional referral processes.
• Coordinate data collection, performance improvement activities, and dashboard development.
• Coordinate multidisciplinary program activities and facilitate collaboration among clinical and administrative stakeholders.
• Report findings to key stakeholders and appropriate hospital committees.
• Support clinical research and quality-improvement activities.
• Develop and coordinate clinical pathways, policies, procedures, educational programs, and performance-improvement initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager