Program Mgr CoE Innovation

DHL Supply Chain•Westerville, OH

About The Position

Drive and support the digitalization and innovation strategy for DHL Supply Chain North America by leading deployments and serving as a subject matter expert in key technologies. The role involves travel to vendor and operational locations to support vendor management and Accelerated Digitalization deployments, working with Operations on continuous improvement initiatives, and providing expert guidance on digitalization efforts. Collaborate with business unit and global leaders to assess and develop strategic projects for deploying emerging technologies. Oversee development of tools and documentation that enable scalable technology adoption. Advise leadership on vendor capabilities and guide Business Unit Innovation managers, leads, and operations teams in vendor technology and project management. Collaborate with vendors to improve solutions and integrate them with strategic systems. The organization offers a business-casual environment focused on teamwork, associate development, training, and continuous improvement. The position leads and directs others in support of Accelerated Digitalization strategic objectives.

Requirements

Undergraduate degree in Engineering, Supply Chain, or a Logistics discipline.
5–10 years of experience in Industrial Engineering, Solutions Design, or Consulting in the supply chain industry.
At least 5 years of progressive experience in one or more of the following: project management and implementation, operations management, or organization design and implementation.
Approximately 25–50% travel to vendor and operational locations.

Nice To Haves

Master’s degree in Supply Chain, Logistics, or Business Administration.
Education and/or certification in LEAN or Six Sigma.
Experience as a management consultant or in a strategic role in a supply chain function.

Responsibilities

Provide expert support and direction on processes, tools, facilitation, and challenge to advance and execute the digitalization agenda.
Collaborate with vendors to understand technology capabilities, enhance solutions, provide business insights, and integrate solutions with strategic systems.
Work with sector, functional, and global heads and vice presidents, contributing strategic and innovative perspectives and helping deliver digitalization initiatives.
Support strategic projects as a subject matter expert, including technology deployments within DSC businesses and identifying opportunities for technological advancement.
Oversee development of tools and documentation that facilitate technology adoption and operational scalability across North America.
Ensure alignment on critical strategic initiatives across the global organization.
Recommend vendor and technology capabilities to senior leadership to support informed decision-making.
Guide Business Unit Innovation leadership on vendor technology, assessments, and project management strategies.
Lead and direct others in support of Accelerated Digitalization strategic objectives.
Travel to vendor and operational locations to support vendor management and Accelerated Digitalization deployments.