Program Manager

Strategic HR Client•Cincinnati, OH

15d

About The Position

Found Village is seeking a Program Manager in Cincinnati, Ohio, to design and lead a connected portfolio of developmental experiences that strengthen young people’s belonging, confidence, leadership, community, and opportunity. The role leads the Youth Experience Team and coordinates programming, logistics, transportation, volunteers, communications, and community partnerships as one system. Early in the role, the Program Manager will also perform Program Coordinator responsibilities to learn the work firsthand and build the systems, documentation, and standards needed for future growth. The Program Manager will develop experiences using Found Village’s existing foundational structure and Developmental Framework, ensuring activities have clear developmental purposes, reinforce coaching and care management, and prepare young people for what comes next. The role will establish repeatable operating systems and create safe, inclusive environments where dignity, belonging, and strong relationships can grow. Young people will be engaged as planners, facilitators, advisors, ambassadors, and leaders, with their feedback informing program design and improvement. This is a hands-on, people-oriented builder role in a developing function. The Program Manager will initially learn and carry out coordinator work, then transition toward developing people and systems that sustain the work. The role directly supervises approximately two to three people and coordinates with colleagues and partners across teams. Success includes a coherent developmental programming portfolio, a capable team, strong community partnerships, and reliable systems that help others deliver consistently excellent experiences.

Requirements

Experience designing and delivering youth development, education, nonprofit, community-based, or experiential learning programs.
Demonstrated success leading, coaching, and developing staff, volunteers, or cross-functional teams.
Ability to think in terms of developmental journeys rather than isolated events or activities.
Strong facilitation, communication, relationship-building, and community partnership skills.
A systems mindset, with experience improving workflows, documenting processes, and creating clear operating standards.
Ability to balance creativity, hands-on execution, long-term planning, and disciplined follow-through.
Commitment to youth partnership and to designing experiences with young people, not simply for them.
Comfort using feedback, participation information, outcomes, and reflection to improve programs.
A collaborative approach and willingness to learn the work deeply before redesigning it.
Ability to use data, youth input, and emerging trends to guide programming.
Strong influencing and coordination skills, including the ability to move work forward without relying solely on direct authority.
Ability to connect effectively with people of different ages and backgrounds.

Nice To Haves

The posting does not specify preferred qualifications separately.

Responsibilities

Design a connected portfolio of workshops, leadership opportunities, career exploration, celebrations, cohorts, and community experiences that advances the Found Village Developmental Framework.
Ensure experiences have clear developmental purposes, reinforce coaching and care management, and prepare young people for future opportunities.
Lead, coach, and develop the Youth Experience Team, including the Program Coordinator, Transportation Coordinator, volunteers, and future team members.
Build repeatable operating systems, including playbooks, calendars, templates, communication standards, training resources, and standard operating procedures.
Coordinate programming, logistics, transportation, volunteers, communications, and cross-functional partners to deliver consistent, high-quality experiences.
Create opportunities for young people to serve as planners, facilitators, advisors, ambassadors, and leaders.
Develop partnerships with employers, colleges, artists, entrepreneurs, volunteers, community organizations, transportation providers, and other external partners.
Create emotionally and physically safe environments that foster dignity, belonging, inclusion, and strong relationships.
Use youth feedback, participation patterns, developmental outcomes, organizational data, and reflective practice to improve programming and identify emerging youth needs.
Initially perform key Program Coordinator responsibilities, learn the work firsthand, and then transition from doing the work to developing the people and systems that sustain it.
Build, design, curate, and implement meaningful youth experiences using the organization’s existing foundational structure.
Create new processes within a developing function and coordinate work across teams, potentially using tools such as Asana.
Actively engage young people and incorporate their perspectives into programming, combining evidence with direct youth feedback.
Directly supervise approximately two to three people while influencing and coordinating colleagues who are not direct reports.
Activate others and manage work across teams, with the opportunity to build a team or influence its future structure.
Stay informed about national and global trends affecting youth programming and apply feedback and innovative ideas to the needs of young people and the Cincinnati community.
Within the first 90 days, learn and perform Program Coordinator responsibilities, build relationships across the organization, assess the programming portfolio, document workflows, and strengthen planning and execution systems.
Within six months, establish clearer developmental progression, stronger team alignment, meaningful youth leadership, reliable operations, documented procedures, and consistent coaching and accountability.
Within one year, build a coherent developmental programming portfolio, a capable Youth Experience Team, strong community partnerships, and reliable systems that support consistent delivery.