Program Manager

Cubic Corporation•New York, NY

23h•Onsite

About The Position

This is a technical design & build Program Management role at Cubic Transportation Systems (CTS) responsible for planning, executing, monitoring, and controlling multi-million dollar fixed-price non-recurring engineering programs. The primary focus is on delivering payment and information solutions and related services for intelligent travel applications, such as rail, subway, and bus, for major municipalities, specifically automated toll-fare collection programs. The role is customer-facing, primarily serving major municipalities in New York City and its surrounding areas. The Program Manager is responsible for managing customer relationships and expectations within contractual boundaries, as well as overseeing the overall health of program execution, including system development, to ensure engineering solutions are proposed, implemented, and delivered within agreed scope, budget, and schedule. Strict adherence to program cost controls through earned-value management is required. The position demands program leadership and positive customer relationship management with minimal oversight, operating with significant independence and minimal supervision. Proactive motivation, driving towards common results, and immediate issue resolution are essential. Experience in product or system solution development pertaining to fare collection and bank transactions is a plus.

Requirements

Four-year college degree, or equivalent, plus eight years of related technical project management, technical delivery or engineering experience
Proficiency in Microsoft Office tools (Word, Excel, PowerPoint)
Proven ability to lead cross-functional program teams
Proven understanding of engineering, operations (procurement, subcontracting, and manufacturing), system integration and test, quality assurance, configuration management, logistics, contract administration, standard business practices, finance, and the relationship of programs within a portfolio
Ability to effectively communicate verbally and in writing, make presentations and conduct negotiations with customers, subcontractors, and vendors
Effective interpersonal skills to interact in sensitive and/or complex situations
Knowledge of government procurement, contracting, and standards and specifications
Must be available for travel, both domestic and international; travel expected to be between 10% and 20% with primary travel going to CTS headquarters in San Diego

Nice To Haves

Project management, program management, or other supervisory responsibility on high risk and/or high value programs is preferred
Advanced engineering degree or MBA is preferred
Project Management Professional (PMP) certification is highly recommended
Experience in product or system solution development pertaining to fare collection and bank transactions a plus

Responsibilities

Responsible for using best practice PMO methodology to create a project management plan to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes
Manages, oversees, monitors and approves elements of assigned programs from inception to completion including proposal development, product design, procurement, subcontracting, manufacturing, testing, delivery, installation and acceptance of products, ensuring adherence to budget, schedule and contract requirements
Develop and manage complex development schedules with Primavera Scheduling personnel support
Ensure on-time delivery of the deliverables across program
Manages the customer and the customer expectation, including the boundaries of scope control with the customer and customer expectation is a must
Develops and maintains a project risk register and successfully manage program risk and ensures risk exposure is minimized and mitigated
Conducts program coordination meetings and participate in program reviews
Plans and ensures resources are available for programs such as engineering, manpower, production, computer support and facilities
Ensures that scope creep, communications, and quality are carefully managed
Works with finance team to determine appropriate cost settlements, monitors receivables, and increase overall profitability for the program
Owns and presents program status to executive leadership team on a monthly basis
Creates partnership with internal customer (Product Development Program Management) and stakeholder, including Global and Regional Product Managers (Product Lifecycle Owners)
Proactively confronts issues openly and quickly
Effectively communicates relevant project information to superiors and peers
Able to communicate at all levels in the customer and internal organization
Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change, but flexible to adapt to current processes
Builds expert knowledge in our industry and conveys knowledge to others
Evokes creative and innovative thinking from team members while helping them to bring their ideas to fruition
Helps to determine new, creative ways to employ teams on projects and distribute responsibilities
Works across the organization to share lessons learned and best practices

Benefits

Medical, dental and vision insurance
Company-paid disability (company continues full pay and benefits for up to six weeks)
Life insurance options
Critical illness and accident coverages
Flexible Spending Accounts
A pre-paid legal plan
Travel accident insurance
An award-winning well-being program which includes an employer-funded lifestyle spending account
Up to six weeks of paid parental leave
A 401k Retirement Plan with a company match
Backup childcare
Pet care
Pet insurance
Virtual tutoring
A tuition reimbursement program
Many locations follow a 9/80 work schedule with time-off policies to help encourage employees to take time for rest and relaxation
Full-time salaried employees are eligible to participate in Cubic’s flexible time-off arrangement
Part-time and hourly employees accrue paid time-off (PTO)/Sick leave at a rate of 5.23 hours bi-weekly
11 paid holidays throughout the calendar year