Program Manager

Ares Management Corporation•New York, NY

1d•$160,000 - $200,000

About The Position

Ares is seeking a Program Manager to support enterprise infrastructure and broader technology initiatives. The role collaborates with infrastructure, engineering, operations, security, and business teams to manage and report on programs supporting strategic short- and long-term goals. The Program Manager leads project prioritization and coordinates multiple projects to ensure alignment with business objectives, technology strategy, and operational priorities. The position organizes critical technology initiatives across cross-functional teams and requires an understanding of infrastructure programs and project delivery. It establishes structured communications for updates, reprioritization, dependencies, risks, issues, decisions, and accomplishments. Experience supporting cybersecurity or information security initiatives is helpful but not required. The Program Manager partners with technology and infrastructure leadership on strategic roadmaps and tracks modernization, resilience, remediation, and operational improvement workstreams. The position reports to the PMO lead in COO technology. The posting also lists a reporting relationship to Managing Director, COO, Technology. No direct supervisory responsibilities are specified. The anticipated base salary range is $160,000–$200,000. Total compensation may also include a discretionary performance-based bonus. Ares accepts applications on an ongoing basis until the search is no longer active.

Requirements

Bachelor’s or master’s degree in a related field.
At least 5 years in a program and project management or project delivery role; preferably in investment management or a big-tech firm.
Proficient knowledge of technology projects and program management concepts from planning and inception through implementation and support.
Demonstrated experience delivering cross-functional infrastructure and enterprise technology programs with dependencies across engineering, operations, vendors, architecture, and business stakeholders.
Experience implementing program strategies, overseeing collaboration, and defining success metrics.
Strong risk and conflict management capabilities.
Experience developing programs, resource plans, project plans, timelines, and roadmaps.
Experience with Agile project management methods and tools such as Jira, Confluence, and Smartsheet.
Experience working with IT leadership and coordinating focused programs and plans.
Experience managing infrastructure or enterprise technology initiatives in areas such as cloud, network, workplace technology, data center, platform engineering, systems, or IT operations.
Experience with budget planning, tracking, and forecasting.
High-level management and leadership skills.
Excellent client-facing and internal communication skills, including written and verbal communication.
Proactive approach and ability to reach resolution with minimal supervision.
Solid organizational skills, attention to detail, and ability to multitask.
Self-motivation and strong planning, interpersonal, and organizational skills.
Strong working knowledge of Microsoft Office products, especially Excel and PowerPoint.

Nice To Haves

Project Management Professional (PMP) or Program Management Professional (PgMP) certification.
Infrastructure, cloud, IT service management, or cybersecurity certifications.
Cybersecurity or information security program experience, including familiarity with security frameworks and controls.

Responsibilities

Organize programs and activities in accordance with the organization’s goals, values, mission, and objectives.
Identify and organize priority technology projects from cross-functional groups into a central program.
Work with leadership to prioritize projects in support of the strategic direction and objectives of Technology, Infrastructure, Operations, and the Business.
Implement project review and onboarding processes, including impact analysis and reprioritization as needed.
Develop methods to evaluate program strengths and identify areas for improvement.
Establish appropriate success and exit criteria for each project.
Coordinate with project leaders on reporting project status, health, risks, issues, and progress against criteria.
Implement and manage changes and interventions to help achieve project and program goals.
Produce and communicate accurate, timely program status reporting throughout the program life cycle.
Analyze, summarize, and report critical program risks to all organizational levels.
Communicate transparently and directly with stakeholders about project issues and decisions.
Assist and mentor project managers, team leads, and team members in project management, planning, and execution activities.
Create clear, visually effective documents that communicate objectives and goals.
Partner with technology and infrastructure leadership to develop strategic roadmaps and track modernization, resilience, remediation, and operational improvement workstreams.
Perform other related duties as needed and assigned.