Program Manager

UT Health San Antonio•San Antonio, TX

About The Position

The Be Well Institute at UT Health San Antonio is seeking a Program Manager specializing in oversight and compliance for the Provider Network and Recovery Support Services. The Institute is a comprehensive, low-barrier system focused on improving substance use care and mental health support across Texas through clinical care, research, workforce development, and community partnership. The Program Manager oversees large Recovery Support Services grants, supports program performance and development, establishes operating procedures, and helps ensure accurate billing, reporting, and compliance. The role coordinates schedules, budgets, staff, contracts, subcontractor outreach, and operational and financial functions in alignment with departmental strategic goals. It also serves as an internal liaison among Institute departments and programs.

Requirements

  • Bachelor's degree required; experience may be substituted for the degree.
  • Knowledge of and experience with project or program management, contract management, proposals or grants, and compliance.
  • Knowledge of business and management principles, including strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
  • Ability to coordinate grant project components through quality planning, execution, and change control to balance time, cost, quality, and results.
  • Ability to lead and collaborate in a team-oriented, goal-focused environment.
  • Strong verbal, written, and interpersonal communication skills.

Nice To Haves

  • Progressively responsible experience in the Substance Use Disorder and Recovery field.
  • Licensed Chemical Dependency Counselor (LCDC), Recovery Support Peer Specialist (RSPS), or Peer Support Specialist (PSS) credential.

Responsibilities

  • Oversee large Recovery Support Services grants by proactively identifying, diagnosing, troubleshooting, and resolving issues or barriers to maximizing programs.
  • Identify performance and development areas that should be investigated.
  • Establish and communicate operating procedures, practices, and guidelines.
  • Collaborate with program directors, peer support leaders, and management teams on expenditure reports, performance measures, and documentation to ensure accurate, complete, and timely billing and reporting.
  • Establish, monitor, and control schedules and project budgets.
  • Plan, organize, and manage the work of research and support staff.
  • Assist department leadership with operational and financial functions aligned with departmental strategic goals.
  • Negotiate or research contracts.
  • Plan and manage direct outreach and compliance activities with subcontractors.
  • Serve as an internal liaison with Finance, CSTAT, Be Well Clinic, and MOUD programs within the Institute.
  • Ensure departmental compliance with stakeholder reporting requirements and institutional policies, procedures, and protocols.
  • Perform other duties as assigned.

Benefits

  • Medical insurance, including free employee coverage under UT SELECT and options to add family members.
  • Group term life insurance and basic accidental death and dismemberment insurance, with options to purchase additional coverage.
  • Three dental insurance plan options.
  • Two vision plan options.
  • Disability insurance.
  • Flexible spending accounts for qualifying dependent care and healthcare expenses.
  • Retirement plan eligibility through TRS or ORP, plus voluntary retirement programs.
  • Paid time off of 128 to 208 hours annually, based on years of service.
  • Extended Illness Bank accrual of 8 hours per month.
  • Paid family leave of up to 240 hours after six months of consecutive employment.
  • 12 paid holidays each year.
  • Discounts on services, tickets, and gym membership.
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