Program Manager

Ford • Dearborn, MI

13d • $72,480 - $162,120 • Hybrid

About The Position

The Ford.com team is looking for individuals with digital marketing and delivery expertise to partner with our product organization turning data-driven insights into innovative solutions that improve sales and customer dedication. Consider joining Ford as a Program Manager within our .com portfolio management team. This role is responsible for the communication of defined scope, capacity planning, roadmap management and operational measurement internally for cross-portfolio workstreams that directly impact customer experiences. The Program Manager will help implement new portfolio processes and be a champion for the progression and growth of the team. In addition to showing entrepreneurial thought leadership, you will be required to use core project management, communication, presentation, and creative problem-solving skills to ensure the portfolio delivers projects on time and within budget. Based in Dearborn, MI, this is a hybrid position with a required four-day or more onsite presence each week.

Requirements

• Bachelor’s degree or a combination of education and equivalent experience
• 5 + years of project management experience working in a fast-paced, environment where priorities shift on a regular basis with duties that include:
• Clear understanding of analytics implementation and process
• Firm grasp of capacity-based planning
• Demonstrable ability to complete projects according to outlined scope, budget and timeline
• 3 + years of experience working in an agile development-based environment with decision-making and creative problem-solving skills
• 4+ years of experience in project management specific to web development
• 4+ years of experience managing creative execution

Nice To Haves

• Master’s Degree
• Agency experience highly preferred
• Scrum Master or formal training in an agile delivery model
• PMP certification
• Ability to work both independently and multi-functionally to achieve desired results
• Understanding of ecommerce standard processes

Responsibilities

• Effectively present and communicate delivery plans, statuses, risks and key decisions within product teams and with Senior Management on a regular basis
• Balance multiple projects to critical path, providing regular milestone updates and risk assessments to stakeholders and Senior Management
• Assist in new process creation and roll-out
• Provide guidance to product teams on agile ceremonies, best practices, and implementation
• Help the product lead define and articulate project strategy and objectives, scope, and business requirements
• Think creatively to make recommendations regarding execution strategies and potential solutions
• Identify, research, analyze and manage risks and interdependencies within projects/systems/resources, and formulate plausible solutions and contingency plans in consultation with stakeholders and Senior Management
• Starting right from project Discovery, document project scope, high-level solutions and business requirements, while working with IT resources, gather detailed requirements and define detailed implementation plans
• Ensure all impacted partners are involved and effectively interact with agency/vendor/business partners. Communicate expectations, share information and hold partners accountable

Benefits

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level