Program Manager (PM)

Heritage • Bloomington, IN

1d • Onsite

About The Position

HealthPro Heritage has a great full-time Program Manager opportunity in Bloomington, IN. The role requires a professional license as a COTA, PTA, SLP, PT, or OT and is set in a highly-rated Assisted Living facility. HealthPro Heritage is a mission-driven organization dedicated to compassionate care and innovative therapy solutions. They offer continuous learning and development opportunities, foster a collaborative culture, and are committed to clinical excellence and high-quality care. As a therapist-led, diverse organization, HealthPro Heritage provides clinical services across various settings, including nursing facilities, retirement communities, hospitals, home care, and pediatric schools and clinics. Joining them means being part of a team that values skills, listens to input, and makes a meaningful difference in the community, offering a fulfilling career where one can positively impact lives and achieve personal and professional growth.

Requirements

• Degree in required discipline (Physical, Occupational, Speech Therapy and/or Physical Therapy/Occupational Therapy Assisting).
• Valid state licensure as a PT/OT/SLP and/or PTA/COTA, or license eligible.
• At least 3–5 years of clinical experience in rehabilitation or a related healthcare field.
• Strong ability to lead, motivate, and manage a multidisciplinary team of therapists and support staff.
• Deep understanding of rehabilitation principles, practices, and patient care protocols.
• Excellent written and verbal communication skills for interacting with staff, patients, families, and stakeholders.
• Effective decision-making and critical thinking skills to address challenges and improve operations.
• Strong ability to manage schedules, resources, and budgets efficiently.
• Familiarity with healthcare regulations, including HIPAA, Medicare/Medicaid, and other applicable laws.

Nice To Haves

• Supervisory or management experience in a healthcare setting preferred, ideally in rehab therapy.

Responsibilities

• Directly manage and supervise clinical therapy staff, including hiring, performance appraisals, and fostering a positive team atmosphere.
• Monitor personnel compliance, credentials, and develop corrective action plans when necessary.
• Maintain a clinical caseload and ensure the delivery of high-quality therapy services in compliance with regulatory standards (e.g., CARF, JCAHO).
• Conduct reviews of therapy programs and services to assess effectiveness and efficiency.
• Develop strategies to expand therapy programs, including building caseloads and implementing special initiatives like fitness or dementia programs.
• Lead marketing efforts with local hospitals, physicians, and the community to promote the therapy program.
• Oversee scheduling of patients and therapists to ensure adequate coverage.
• Track and report assessment period data, ensuring proper documentation and adherence to Medicare and company guidelines.
• Investigate and resolve patient, staff, or service-related issues, ensuring open communication and problem-solving.
• Provide ongoing education and in-service training to staff and community members.
• Maintain up-to-date knowledge of laws and regulations governing rehabilitation services.
• Ensure a safe environment by complying with infection control, OSHA standards, and proper use of tools and equipment.

Benefits

• Bonus opportunities
• Opportunity to become apart of a great management team!
• Purpose-Driven Work: Be part of a mission-driven organization dedicated to compassionate care and innovative therapy solutions.
• Growth Opportunities: Enjoy continuous learning and development opportunities tailored to support your professional growth.
• Collaborative Culture: Thrive in a supportive environment where teamwork, respect, and open communication are at the heart of everything we do.
• Commitment to Excellence: Join a team recognized for clinical expertise and commitment to delivering high-quality care and outcomes.
• Competitive compensation along with a comprehensive benefits package designed with YOU in mind!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees