Program Manager (Contractor)

SAS•, NC

About The Position

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. If you’re looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you’ll find it here. We’re recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job As a Program Manager, Global Channels, you’ll work directly with the Channel Operations Manager on the development and execution of all aspects of the SAS Partner Program. This includes the operational execution strategy of all program requirements and benefits, systems, governance and metrics of the program. In addition, you’ll serve as an ambassador for the Partner Program to help drive awareness and adoption with both internal stakeholders and the partner community.

Requirements

Bachelor’s degree, preferably in Business, Marketing, Accounting, Analytics or related field
At least five years of experience researching, analyzing and/or reporting information related to specific area of assignment.
Experience using project plans and timelines to measure quality of deliverables that meet documented goals and objectives for special projects.
Ability to provide clear and timely communications on status of assigned responsibilities through the use of project status reports and documented processes.
Ability to lead program teams and gain consensus
Excellent organizational and problem-solving skills
Ability to manage multiple initiatives simultaneously
Excellent knowledge and competence in related business functional area
Strong accounting, math and analytical skills
Excellent negotiation, facilitation, and presentation skills
Excellent interpersonal, oral, and written communication skills
Communication: Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them them understand and retain the message; listening actively to others.
Decision Making: Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions
Driving Execution: Translating strategic priorities into operational reality; aligning communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results
Ability to analyze solutions for the program and internal customers
Ability to design and support improvement processes
Ability to manage budgeting process and analyze budget per

Nice To Haves

Program Management Professional (PgMP) certification desirable or equivalent professional training preferred

Responsibilities

Develop and implement short- and long-term goals and objectives to achieve the successful outcome of the program.
Prioritize enhancements and updates to the partner program.
Project Management responsibility for key strategic initiatives
Solidify support from stakeholder organizations to develop program enhancements. Liaise with stakeholder organizations to ensure successful communication about program enhancements, news and updates.
Evaluate overall effectiveness of the program by reviewing 360 survey results, benchmarking data from 3rd party consultant, and feedback from the regions. Use this data to develop recommendations regarding areas for program improvements to ensure that the Partner Program meets the needs of the global alliances and channels organization and is effectively meeting the goals and objectives for the Program.
Support teams responsible for implementing enhancements and updates to the program. Collaborate with leads on various program components.
Ensure that Alliances & Channels personnel are educated on the program so that they can successfully support the program with their partners. Provide timely responses to questions about the program.
Independently manage one or more large scale complex programs.
Monitor effectiveness of Partner Program and makes recommendations for improvement.
Build a business case for potential process and/or procedure solutions and completes cost/benefit analyses as support.
Recommend process improvement audits and/or operational reviews for management consideration.
Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.