Program Manager

Amerit Fleet Solutions•Remote, KS

6d•$125,000 - $135,000•Remote

About The Position

Amerit Fleet Solutions is seeking an experienced Program Manager to drive tactical and strategic initiatives that deliver positive business outcomes. This remote-based role directly supports GM-level goals and requires analytical and program management skills, continuous improvement, effective communication, and the ability to succeed in a fast-paced, ambiguous environment. The Program Manager oversees customer relationships, develops complex deliverables, and manages tactical, quick-turn projects. The position calls for sound business judgment, innovation, and the ability to develop simple, scalable solutions to complex problems. The successful candidate will assess processes, understand current capabilities and limitations, and make decisions about customer requests and improvements to business operations. The Program Manager designs customer-specific service delivery programs and manages complex initiatives from start to finish, unblocking teams and negotiating resources. The role works within a GM organization and may influence large customer segments, technology decisions, and interactions with external entities. The position advises senior managers and directors and mentors team members. It balances short- and long-term needs, customer satisfaction, and operational efficiency, while driving organizational and program metrics, potentially across multiple regions. The Program Manager builds strategic customer relationships, leads escalations, conducts business reviews, analyzes performance, and proposes improvements to service delivery and mutual business growth. The company offers ongoing training, mentorship, and challenging, high-visibility assignments, with a progression pathway that may lead to senior management roles. The position is remote, and candidates must be able to travel. The salary range is $125,000–$135,000, plus an annual performance-based bonus incentive; compensation is paid weekly.

Requirements

Bachelor’s degree in Business, Supply Chain Management, Engineering, or a related field.
At least 5 years of program management experience in fleet management, logistics, or supply chain.
At least 5 years of end-to-end project delivery experience, including presenting results to senior executives.
Strong analytical skills and advanced proficiency in Excel, including Pivot Tables and VLookUps.
Proficiency with data visualization tools such as Tableau or Power BI.
Experience with Agile methodologies, Six Sigma or Lean techniques, and cross-functional collaboration.
Demonstrated ability to innovate, optimize processes, and deliver measurable business impact.
Customer-success orientation and deep knowledge of fleet operations.
Outstanding oral presentation skills and experience creating compelling, data-driven slides for senior executives.
Ability to travel.
Ability to regularly lift and move up to 10 pounds.
Ability to stand, walk, sit, talk, or hear; frequently use hands and fingers; and feel and reach with hands and arms.

Nice To Haves

Advanced degree.
Master’s degree or MBA in business or operations.
Transportation or fleet management experience with a mid- to large-size fleet.
At least 5 years of experience driving process improvements.
Experience managing stakeholders at varied organizational levels.
Experience building processes, managing projects, and developing schedules.

Responsibilities

Design and implement comprehensive service delivery programs tailored to each customer's needs.
Manage complex initiatives throughout their lifecycle, unblock teams, and negotiate resources as needed.
Work within a GM organization, influencing large customer segments, technology decisions, and external entity interactions.
Advise senior managers and directors, and mentor and develop team members.
Balance short- and long-term needs, customer satisfaction, and operational efficiency when making trade-offs.
Drive impact on organizational goals and program-related metrics, potentially across multiple regions.
Develop and maintain strategic relationships with key customer stakeholders.
Serve as the primary point of contact for escalations and support customer satisfaction and retention.
Conduct regular customer business reviews, analyze performance metrics, identify improvement opportunities, and propose solutions to enhance service delivery and mutual business growth.
Assess processes and business capabilities, make decisions about customer requests, and identify operational improvements.

Benefits

Medical, dental, vision, and prescription drug coverage.
Life insurance and disability insurance.
401(k) match program.
Unlimited vacation, paid holidays, and sick time.
Boot and prescription safety glasses reimbursement.
Career and learning development, including an extensive training program through Amerit University.
Employee referral program with a bonus of up to $500.
ASE certification program with fee reimbursement and a bonus.
Employee recognition platform with opportunities to redeem points for merchandise.
Employee assistance program (EAP).
24/7 nurse triage line.
Employee discounts on cell phone service and entertainment tickets.
Employee resource groups (ERGs).
Wellness and fitness program through providers.
Annual performance-based bonus incentive.
Ongoing training, mentorship, and high-visibility challenging assignments.