Program Manager, Workforce Development Strategy

The Greater Boston Chamber of Commerce • Boston, MA

3d • Hybrid

About The Position

The Greater Boston Chamber of Commerce is seeking an enthusiastic, creative, and highly organized Program Manager to support the development and execution of the Chamber Foundation’s workforce development portfolio. Program Managers contribute ideas and expertise as part of the Chamber Foundation team while managing their own portfolio of projects. The role combines content development, event management, relationship building, and project coordination. The Program Manager works with funders, government agencies, Chamber members, vendors, and internal teams to deliver programs that advance the Chamber’s mission and provide value to the Greater Boston business community. Candidates should be comfortable in a fast-paced environment, attentive to detail, and able to manage multiple priorities and deadlines.

The role reports to the Director, Workforce Development Strategy. It requires working in the Boston office at least three days per week, travel, and a flexible schedule that may include some early mornings and late evenings with notice. The position is sedentary by nature, with desk and computer work for most of the day, but event travel may require mobility and lifting 25 pounds or more for setup and breakdown. The starting salary is $62,000. Applicants must submit a resume and cover letter and may be asked to provide a writing sample during an interview.

Requirements

• Associate’s degree or higher plus four years of experience, or six years of relevant experience.
• Experience working for or with workforce development stakeholders, such as K–12 schools, education or training providers, state or local governments, or workforce development nonprofit organizations.
• Strong customer service skills and the ability to build and maintain relationships and partnerships.
• Excellent verbal and written communication skills and strong interpersonal skills.
• Strong organizational and project management skills, with exceptional attention to detail.
• Ability to multitask, prioritize, and complete projects on time and within budget.
• Ability to work independently and as part of a team.
• Ability to work a flexible schedule, including some early mornings and late evenings with notice.
• Strong business ethics, values, and professionalism.

Responsibilities

• Manage the Learn and Earn Career Readiness Program for Boston Public School students, including program logistics and evaluation.
• Manage and run the Boston Public Schools financial literacy volunteer program, including recruiting private-sector volunteers, coordinating with principals and teachers to identify topics of interest, and tracking program metrics.
• Manage the apprenticeship registration process in collaboration with employers and the Massachusetts Division of Apprentice Standards.
• Manage employer groups and committees, including the Massachusetts Apprentice Network and Workforce Activation groups; schedule meetings, prepare agendas, and provide meeting support.
• Support planning and delivery of Workforce Development and Chamber Foundation in-person and virtual events.
• Track and document Workforce Development Program outcomes for data and grant reporting.
• Manage assigned advisory boards or committees, including engaging participants, scheduling meetings, coordinating logistics, preparing timely meeting notes, and coordinating follow-up.
• Coordinate registration, billing and payment reconciliation, material purchases, and program charges in accordance with established procedures and in coordination with the Finance Department.
• Work with communications and marketing departments on email marketing, website updates, and other marketing and social media efforts to advertise programs, highlight content, and drive participation.
• Identify new audiences and communities to engage.
• Maintain working knowledge of the Chamber and Chamber Foundation’s administrative systems, equipment, procedures, and processes.
• Maintain knowledge of local community news, organizations, and professionals to recommend timely programs and speakers.
• Collaborate with other departments and colleagues to support member engagement and revenue generation.
• Support other departments, team-led efforts, and programs as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree