About The Position

The Program Manager is responsible for the fulfillment of organizational programs by coordinating activities in order to execute quality and improvement programs. They will provide strategic guidance to teams and program stakeholders and will oversee the progress of program operations. They are responsible for management of the program, giving detailed attention to strategy, project delegation, and program implementation. The position also assists in the deployment of support tools and ensures that they are effectively used on an operational basis. Manage communication, program roll out and program facilitation as assigned.

Requirements

  • Bachelor’s Degree in a related field or equivalent work experience
  • 2 years of experience in performance improvement
  • Knowledge of lean principles, tools and techniques.

Nice To Haves

  • Master’s Degree or equivalent degree preferred

Responsibilities

  • Facilitates initiatives across the hospital that promote operational excellence and business growth.
  • Manage the deployment of the hospital operating system by developing strategy A3, KPIs, project-plan, visualization and huddles for areas the position is actively involved in.
  • Improve operational performance and manage initiatives that facilitate business growth.
  • Manage special projects, including but not limited to the operationalization of new technologies and processes, business modeling, program and process development, creating collaborative relationships with all stakeholders, implementing lean design while developing business solutions with stakeholders, managing the integration of performance improvement projects in the organization and analyzing data obtained from numerous departments and entities.
  • Coordinate activities in order to execute quality and improvement programs.
  • Provide strategic guidance to teams and program stakeholders.
  • Oversee the progress of program operations.
  • Manage the program, giving detailed attention to strategy, project delegation, and program implementation.
  • Assist in the deployment of support tools and ensures that they are effectively used on an operational basis.
  • Manage communication, program roll out and program facilitation as assigned.

Benefits

  • The University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
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