Program Manager (SUD)

Independent Living Inc • City of Newburgh, NY

4d • Onsite

About The Position

The Program Manager (SUD) provides leadership and oversight for substance use disorder and peer recovery services. This role supervises and develops program staff, supports effective service delivery, coordinates program operations, and builds collaborative relationships with community partners and state agencies. The Program Manager also participates in community-based outreach and ensures services reflect recovery-oriented, harm reduction, trauma-informed, and peer support principles.

Requirements

• At least two years of supervisory or management experience, preferably in substance use disorder, behavioral health, peer services, recovery, or a related field.
• Personal experience with substance use recovery, either personally or through a family member or loved one, and the ability to appropriately share lived experience to support others.
• A strong commitment to empowering individuals and supporting recovery in all its forms.
• Experience leading, coaching, and developing staff.
• Familiarity with community-based services and resources throughout the Mid-Hudson Region, including Orange, Rockland, Dutchess, Ulster, and Sullivan counties.
• Knowledge of or commitment to harm reduction, trauma-informed care, recovery-oriented services, and peer support principles.
• The ability to work effectively in community-based settings and travel regularly throughout the region.
• A valid driver’s license and reliable transportation.
• A commitment to completing Certified Recovery Peer Advocate (CRPA) training within six months, if not already certified.

Nice To Haves

• A CRPA or New York Certified Peer Specialist credential.
• Experience as a peer, peer supervisor, recovery coach, or in a similar role.
• Knowledge of substance use disorder treatment, recovery, and harm reduction approaches.
• Experience using Foothold/AWARDS or similar data systems.
• An associate or bachelor’s degree in human services or a related field, or an equivalent combination of education and lived/work experience.
• Bilingual Spanish/English language skills.

Responsibilities

• Supervise peer recovery specialists, Family Support Peers, Program Assistant, and Recovery and Resource Navigator.
• Participate in street outreach, harm reduction supply distribution, and community engagement activities alongside program staff.
• Coach and develop staff in group facilitation, peer coaching, system navigation, recovery advocacy, and related service delivery practices.
• Coordinate team meetings, training, and other activities that support effective program operations and staff development.
• Ensure required documentation, data entry, reports, and program records are accurate and completed in a timely manner.
• Develop and maintain relationships with community organizations, agencies, and stakeholders to promote recovery services and peer support.
• Represent the program at external meetings, serve as a liaison with state agencies and community partners and facilitate monthly State Opioid Response (SOR) recovery meeting.
• Promote inclusive, person-centered approaches to recovery, including harm reduction, medication-assisted treatment, 12-step programs, and other recovery pathways.
• Travel regularly throughout the Mid-Hudson Region to support community-based services and outreach.

Benefits

• Paid holidays from the first day of employment
• Paid lunch break
• Paid time off
• 401(k) with company match
• Health, Dental and Vision insurance
• Flexible Spending Accounts (FSA)
• Company provided Life, AD&D and Short- and Long-Term disability insurance
• Voluntary insurances including Critical Illness and Hospital Indemnity

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree