Program Manager – Return to Work Program

Lifemark Health Group•Calgary, AB

6d•Onsite

About The Position

Lifemark Sunridge is home to one of our specialized Return to Work (RTW) Programs, providing interdisciplinary rehabilitation services that support injured workers in safely returning to meaningful employment. Our team works closely with funders, employers, and healthcare professionals to deliver individualized rehabilitation plans focused on recovery, function, and successful return-to-work outcomes. This is a unique opportunity to join a collaborative, multidisciplinary team where leadership, innovation, and clinical excellence come together to make a lasting impact. Please note: This position is related to Return To Work Programs and is not an Information Technology (IT) Program Manager role.

Requirements

Minimum of 3 years of demonstrated experience managing Career and Employment Services programs.
Minimum of 3 years of project or program management experience.
Direct experience delivering Career and Employment Services.
Experience collaborating with government, employers, community agencies, and external stakeholders.
Minimum of 3 years of experience leading, mentoring, and supporting staff.
Experience in monitoring service delivery, reporting outcomes, and evaluating program performance.
Strong organizational, communication, and relationship-building skills.

Nice To Haves

Bilingual in English and French is considered an asset.

Responsibilities

Support the execution and operation of a new initiative to support unemployed and underemployed Albertans
Meet with Senior Leadership as needed to discuss pertinent issues or concerns regarding program standards, current practice, program evaluation, and future development.
Overseeing the decision-making process for admission and continued stay of participants
Ensuring orientation for the participants that is appropriate to the services and the predicted outcomes
Overseeing the progress evaluation of each participant to ensure the achievement of outcomes
Development of materials necessary to deliver services
Have regular contact with contractors providing external training, work experience practicum providers, and potential participant employers.
Oversee communication with the Team and is available as needed to discuss and/or assist with any issues raised.
Ensuring contract compliance, managing staffing and program outcomes, and overseeing Client admissions and service delivery.
Reporting on outcomes, developing service materials, collaborating with stakeholders, facilitating team meetings, addressing issues, and ensuring service goals are met.
Conflict resolution, staff mentorship, hiring, training, standardizing onboarding, and generating reports to track performance metrics.

Benefits

$1500 annual learning and development allowance (based on employment status).
Team culture that values collaboration, learning, and shared success.
Centralized support so you can focus on care, not administration.
Robust onboarding and supervised new grad program.
Ongoing mentorship to support clinical skills development.
Support for specialized services including pelvic health and vestibular rehabilitation – areas known for high career satisfaction due to their profound patient impact.
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Job mobility, with relocation options across a national network.
Flexible health benefits – medical, dental, and vision coverage for you and your family.
Paid wellness and vacation days.
Employee Share Ownership Program (Shoppers Drug Mart) – a 25% company match of up to 5% of your base salary.
30% employee discount at Shoppers Drug Mart.
Corporate discount at GoodLife Fitness, Workperks, and employee assistance program.
Unlimited referral rewards – up to $5000 per successful hire.