Program Manager - Product PMO

Early Warning® • Scottsdale, AZ

4d • Hybrid

About The Position

Responsible for delivery of very large, complex programs including groups of inter-related projects targeted to meet one or more key company strategic business goal(s). Accountable for establishing project/program management framework, tracking progress, managing risk, and controlling change in order to ensure delivery that meets time, cost and quality objectives. This role requires cross-functional alignment, proactive delivery leadership, and clear communication across business and technology teams to drive successful outcomes.

Requirements

• Completion of a Bachelor’s Degree in Business, Project Management and/or Computer Science or related field.
• Project Management Professional (PMP) certification or related certifications or equivalent work experience
• Typically a minimum of 12 or more years of progressive related experience in program management
• Demonstrated program management experience and people leadership and mentorship in business and technical environments
• Experience in financial institutions or similarly regulatory industries and/or software development processes with background in the data processing environment, application systems, and communication systems.
• Ability to handle multiple complex projects within program / programs, to work independently, have excellent follow-up, and meet tight deadlines for deliverables.
• Possess excellent analytical and problem-solving abilities, and be able to deal effectively with ambiguity and constant change
• Excellent oral, written and interpersonal skills to interact proficiently with executive leadership, staff and vendors.
• Demonstrated ability to lead through influence and drive alignment across diverse stakeholder groups
• Highly engaged, self-starter with ability to balance achieving business results, fostering collaboration and influencing business strategies
• Proactive in identifying and driving process improvements and documenting efficiency gains within the organization
• Demonstrated experience with Agile and Waterfall methodologies
• Background and drug screen.

Nice To Haves

• Familiarity with project management and collaboration tools such as Microsoft Project, Planview, and Atlassian Jira preferred.
• Professional certifications such as PMP, PgMP, or Agile-related credentials preferred.
• Experience with people management.

Responsibilities

• Understands Portfolio priorities and drives successful business outcomes within the program and aligned projects per aligned priorities.
• Manage all aspects of multiple interrelated projects within the program to ensure the overall program is aligned to and directly supports the achievement of strategic business objectives.
• Align project/program plans and interdependencies to ensure Program Roadmap success and Resources capacity.
• Performs program level governance review of all associated project(s) to ensure they are tracking to be on time, within budget, and defect free to ensure customer value commitment.
• Proactively monitor projects on an ongoing basis, evaluating progress, and working with project teams to mitigate risk and drive effective issue resolution across program.
• Coach/Mentor other PMO team members on policies and procedures and best practices.
• Supports all internal and externally driven audits of projects within program.
• Engages cross project interdependency scheduling to ensure project interdependencies are documented and tracked including defining critical program level milestones within each project for visibility.
• Provides effective leadership and coaching to all stakeholders ensuring effective delivery of project/program outcomes in terms of cost, schedule, budget and quality.
• Creates and maintains program plans for all active aligned projects and status reporting regarding program-level milestones, success criteria, deliverable, dependencies, risks and issues, effectively communicating including executive leadership.
• Develop and maintain stakeholder engagement plans to ensure alignment and commitment across interdependent teams.
• Maintain formal governance documentation (e.g., program charters, risk registers, dependency logs) in accordance with company standards and Product Development Life Cycle (PDLC) and Software Development Life Cycle (SDLC) processes.
• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Benefits

• Competitive medical (PPO/HDHP), dental, and vision plans
• Company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees
• 11 paid company holidays
• Paid volunteer day
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior