Program Manager, Physical Therapy

Boston University • Boston, MA

7d • Onsite

About The Position

Boston University Sargent College of Health and Rehabilitation Sciences is a leading school advancing a healthier, more equitable world. Home to more than 1,300 undergraduate and 600 graduate students, Sargent integrates experiential education, convergent research, and clinical practice to prepare a future-ready health workforce. The College features more than 25 research facilities, clinics, and labs and generates approximately $17 million in annual research expenditures. With top-ranked professional programs—including the nation’s #1 occupational therapy degree—Sargent drives innovation, expands clinical and community impact, and improves health and function across the lifespan. The Program Manager supports the unique mission of the Academic Physical Therapy department, centered around educating students in the Doctor of Physical Therapy Program. Under the supervision of the Chair of the Department, the Program Manager will provide complex administrative and organizational support to ensure high-quality experiences for prospective and current students. The Program Manager serves as the department lead for all students in the physical therapy programs, responding to a variety of questions from current and prospective students regarding the entry-level physical therapy program. This role encompasses managing student course evaluations, drafting and disseminating programmatic information, planning and managing a variety of annual events for students – including orientation, open houses, and other class events throughout the year. Additionally, the Program Manager will work to manage administrative processes for graduate student admissions and to track data related to degree completion in the department database. The Program Manager also supervises up to five work-study students. This position also supports the program’s compliance with accreditation and certification standards.

Requirements

• Bachelor's Degree or equivalent experience with 1-3 years of progressively responsible experience in higher education or health care administration.
• Ability to quickly learn accreditation policies, procedures, and requirements.
• Knowledge of patient record management.
• Able to handle confidential information.
• Excellent interpersonal and written and verbal communication skills with demonstrated decision making, analytical, and project management skills.
• High level of diplomacy, discretion, and problem-solving skills required.
• Prior supervisory experience with the ability to build and lead collaborative teams.
• Demonstrated commitment to advancing a culture and climate of diversity and inclusion.
• Capacity to manage complex operational priorities for several programs, services, and activities across departments.
• Ability to work independently in a fast-paced academic environment with multiple competing deadlines.
• Demonstrated capacity to prioritize multiple projects, tasks, and demands under deadline pressure.
• Demonstrated planning and organizational skills.

Nice To Haves

• Familiarity with BU admissions systems and applications.
• Exceptional commitment to customer service and willingness to assume increasing responsibilities.

Responsibilities

• Provide complex administrative and organizational support to ensure high-quality experiences for prospective and current students.
• Serve as the department lead for all students in the physical therapy programs, responding to a variety of questions from current and prospective students regarding the entry-level physical therapy program.
• Manage student course evaluations.
• Draft and disseminate programmatic information.
• Plan and manage a variety of annual events for students – including orientation, open houses, and other class events throughout the year.
• Manage administrative processes for graduate student admissions.
• Track data related to degree completion in the department database.
• Supervise up to five work-study students.
• Support the program’s compliance with accreditation and certification standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level