Program Manager Military Medicine Liaison
About The Position
The Program Manager oversees strategic objectives and helps build infrastructure for enterprise-wide Mayo Clinic College of Medicine and Science or educational programs. The role provides leadership, management, and direction across operational functions that may include Admissions, Academic Affairs, Faculty Affairs, Student Affairs, Reporting and Analytics, and Administration/Dean Support. The position manages staffing and performance, coordinates resources and workload, and works with education and administrative leaders on strategic plans, budgets, and process improvements. The Program Manager manages partnerships with affiliated consortiums and program members, provides policy and accreditation guidance, leads problem-solving and decision-making within the program scope, assesses risks, and supports change management. The role evaluates processes and procedures, implements quality improvement initiatives, participates in grant submissions and renewals as needed, facilitates meetings, serves on committees and task forces, and mentors supervisors and staff. It directs complex and business-critical programs, including planning, budgeting, implementation, cost control, staffing, strategy, metrics, and quality management. The position is accountable for program goals, budgets, and timelines, and its decisions may affect Mayo Clinic’s financial, employee, or public-relations posture. The work arrangement combines remote and on-site work. The employee must live within a 100-mile driving distance of the Phoenix Mayo Clinic campus. Visa sponsorship is unavailable, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.
Requirements
- Bachelor’s degree in management, business administration, health care administration, education, or a related field and at least 6 years of related experience; or a master’s degree in education, management, business administration, health care administration, or a related field and at least 2 years of management or related experience.
- Working knowledge of program management, data management, and computer-related systems.
- Demonstrated competencies in strategic and systems thinking, business acumen, decision-making, leading people, change management, global thinking, influencing without authority, communication, conflict resolution, process and systems change, and operations.
- Demonstrated project-management experience and knowledge of continuous-improvement methods.
- Ability to independently manage a varied workload of projects and assignments with multiple priorities in a rapidly changing environment.
- Ability to take initiative in developing and implementing innovative solutions to issues with significant financial and operational impact.
- Working knowledge and understanding of finance, budgeting, planning, and human-resource development.
- Strong interpersonal skills and demonstrated effectiveness in management and group dynamics, including team problem-solving skills.
- Excellent written and verbal communication skills, including presentation skills.
- Must live within a 100-mile driving distance of the Phoenix Mayo Clinic campus.
- Visa sponsorship is not available; Mayo Clinic does not participate in the F-1 STEM OPT extension program.
Nice To Haves
- Experience in undergraduate and graduate medical education is highly preferred.
Responsibilities
- Oversee strategic objectives and help build infrastructure for enterprise-wide Mayo Clinic College of Medicine and Science or educational programs.
- Provide leadership, management, and direction for operational functions, including areas such as Admissions, Academic Affairs, Faculty Affairs, Student Affairs, Reporting and Analytics, and Administration/Dean Support.
- Manage unit staffing and performance management, and coordinate resources and workload to achieve objectives and strategies.
- Work with education and administrative leadership to develop strategic plans, work-unit and programmatic budgets, and process improvements.
- Manage partnerships with affiliated national and international consortiums or program members.
- Provide consultative expertise to deans, faculty, administrative staff, and support staff on policy and accreditation questions.
- Lead problem-solving and decision-making within program scope and change-management processes; assess risks and actions needed to accomplish program objectives.
- Evaluate work-unit processes and procedures and implement quality-improvement efforts.
- Participate in grant submission and renewal processes as needed.
- Facilitate meetings, participate in administrative and executive committees and task forces, and act as a change agent for the unit or units.
- Mentor supervisors and staff and maintain positive relationships with internal and external customers.
- Direct complex and business-critical programs, with responsibility for planning, budgeting, implementation, costs, methods, and employees.
- Ensure achievement of program goals, objectives, budgets, and timelines.
- Establish organizational structures and supervisory relationships, subject to leadership approval.
- Develop program strategy, planning, implementation, and metrics for multiple and complex programs, including those involving Mayo and external or international educational programs.
- Implement and maintain quality management across assigned programs to support quality and cost effectiveness.
Benefits
- Medical plan options
- Dental coverage through Delta Dental or a reimbursement account for flexible coverage
- Vision plan with a national network
- Health Savings Account and Flexible Spending Accounts for eligible expenses
- Competitive retirement package
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What This Job Offers
Job Type
Full-time
Career Level
Manager
