Program Manager, Legal Operations

Omnicell•Phoenix, AZ

12d•$58,138 - $95,000•Remote

About The Position

We are looking for a collaborative, organized problem solver who can bring structure to complex work and help improve legal operations. This role involves identifying opportunities to simplify and standardize legal workflows, documenting processes, and supporting practical improvements. The ideal candidate will build strong partnerships, understand business needs, gather requirements, and help align stakeholders around shared goals. This role will also coordinate project work, track milestones and action items, and support clear communications through implementation. This is an opportunity to help shape the future of Legal operations by driving meaningful transformation through process improvement, technology innovation, and operational excellence. The team member will lead high-impact initiatives that improve how legal services are delivered, help evaluate and implement AI and automation capabilities that drive measurable impact, and build scalable processes, operating models, and solutions that support organizational growth. The role is within a collaborative remote environment where innovation, continuous improvement, and stakeholder partnership are highly valued.

Requirements

2–4 years of experience in Legal Operations, Project Coordination, Program Management, Business Operations, Consulting, or a related field.
Experience supporting process improvement, workflow documentation, operating procedure development, or implementation activities.
Experience coordinating project activities, tracking milestones, managing action items, and preparing stakeholder communications.
Ability to assist with workflow improvements, process mapping, standards documentation, and adoption support.
Strong organizational skills with the ability to manage multiple priorities and support concurrent initiatives.
Excellent interpersonal, communication, and facilitation skills with the ability to influence stakeholders across all levels of the organization.
Proven ability to work effectively in fast-paced, evolving, and ambiguous environments.
Strong analytical and problem-solving capabilities with a focus on measurable outcomes.

Nice To Haves

Experience supporting an in-house legal department or legal operations function.
Experience with legal technology platforms, contract lifecycle management systems, workflow automation tools, or knowledge management solutions.
Certification in Project Management, Agile, Lean, Six Sigma, or Design Thinking.

Responsibilities

Support initiatives that simplify, standardize, and improve legal workflows.
Document operating procedures, workflow standards, and process improvements.
Maintain guidance materials and workflow references for consistent execution.
Coordinate project activities, timelines, milestones, and stakeholder communications.
Partner with Legal and cross-functional teams to track action items, share updates, and keep work on schedule.
Identify and support technology, AI, and automation solutions that improve productivity.
Support change management through communications, training, and adoption planning.