Program Manager, Learning & Development

Suffolk Construction•Boston, MA

1d•Onsite

About The Position

The Program Manager is responsible for the execution of development programs within Red & Blue University (RBU), Suffolk’s suite of training and career development offerings. Reporting to the Director, Learning Delivery, this role ensures all first-year learning offerings are delivered with consistency, quality, and alignment to RBU priorities. This position is focused on program delivery, coordination, and creating high-quality participant experience.

Requirements

4+ years of experience in learning & development, talent management, human resources, or a related field
Experience executing development programs within a structured learning framework, academy, or enterprise learning environment
Strong facilitation skills; experience delivering training to all levels of leadership
Strong program coordination and operational execution skills, including managing timelines, logistics, and stakeholder communications
Ability to manage multiple priorities and adapt to shifting timelines effectively
Working knowledge of adult learning principles and program delivery models (instructional design expertise not required)
Proficiency in Microsoft Office tools, with comfort using trackers, dashboards, and reporting tools
Possess & demonstrate Suffolk Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring

Nice To Haves

Familiarity with Asana and Learning Management Systems a plus

Responsibilities

Execute and operationalize development programs within Red & Blue University
Help facilitate a range of RBU programs such as New Hire Orientation, We Are Suffolk, New Manager Onboarding, and New Leader Assimilation
Partner with subject matter experts who deliver program content, ensuring they are prepared, supported, and set up for successful delivery
Reinforce Suffolk’s culture of learning by delivering programs with strong attention to detail and participant experience
Proactively identify risks, trends, and constraints, recommending adjustments to improve program effectiveness
Own key execution elements, including multi-program scheduling, facilitator and senior leader logistics, and high-visibility communications
Partner with the RBU’s Learning Operations team to align execution plans with broader timelines, dependencies, and priorities
Coordinate with internal teams, vendors, and program support resources to ensure materials, calendars, and communications are accurate and aligned
Review participant-facing materials and tracking tools to ensure clarity, consistency, and professionalism
Serve as a key operational lead during program delivery, managing schedules, materials, logistics, and real-time issue resolution
Track participation, completion, and feedback to support execution-level reporting and program evaluation
Help prepare clear summaries and operational insights to inform retrospectives and continuous improvement efforts
Identify and recommend improvements that enhance scalability, consistency, and participant experience