Learning & Development Program Manager

SHI International Corp.•Somerset, NJ

About The Position

The Program Manager – L&D will be responsible for building programs and processes to ensure effective communication and efficient execution, and for championing the development and deployment of best practices to improve program and business performance. By producing repeatable results across a growing business, this person will enable L&D to deliver on SHI’s long-term plan by aligning strategy, structure, processes, and people. This person reports to a Sr. Manager - L&D.

Requirements

Ability to coordinate logistics, communications, scheduling, and administration for multiple learning programs.
Ability to analyze program data, identify patterns, and summarize insights to inform decisions.
Working knowledge of LMS platforms and productivity tools (e.g., Microsoft Office 365, communication/collaboration platforms).
Ability to prepare clear written documentation and verbal updates; ensure accuracy and consistency across stakeholders.
Ability to build productive working relationships across teams and maintain alignment in cross-functional environments.
Ability to manage multiple priorities and deadlines with minimal supervision.
Completed Bachelor’s Degree or equivalent experience.
2–5 years of experience in Learning & Development, Program Management, Sales Enablement, Education, or related operational roles.
Ability to travel up to 10% for program delivery, stakeholder meetings, or company events.
Proficiency with LMS platforms, Microsoft Office applications, communication tools, and digital workspace platforms.
Ability to work both independently and collaboratively in a fast-paced environment.
Ability to demonstrate professionalism, initiative, and commitment to organizational success.

Responsibilities

Support the coordination and management of Learning & Development (L&D) programs to help advance organizational goals.
Manage program logistics, scheduling, communications, and cross-functional alignment to ensure programs are executed effectively and on time.
Partner with internal stakeholders—including L&D, trainers, business leaders, and support teams—to maintain cohesion, clarity of expectations, and consistent delivery of learning programs.
Track program milestones and progress, summarize updates, and escalate risks when necessary to maintain momentum and quality.
Analyze program data to identify trends, summarize findings, and recommend improvements that enhance effectiveness and learner experience.
Contribute to continuous improvement by gathering feedback, identifying gaps, and supporting the standardization of processes and tools.
Assist with program communications, including drafting participant messaging, preparing updates, and maintaining visibility across teams.
Participate in team activities to strengthen collaboration, alignment, and professional development.
Support change initiatives by aligning learning programs with evolving organizational needs and reinforcing the adoption of new systems, processes, or behaviors.