Program Manager IV - Clinical Technology Operations

Centene Corporation•Washington, DC

10d•$87,700 - $157,800•Remote

About The Position

The Program Manager IV plans and delivers strategic programs and complex, large-scale enterprise projects that support company objectives. The role provides leadership, direction, and hands-on support to matrixed teams working on complex integration initiatives, and prepares executive-level communications that provide program updates and support cross-functional discussion. This position leads large-scale, cross-functional healthcare migrations and oversees program scope, schedule, budget, timelines, deliverables, and execution. It coordinates project managers and business analysts across workgroups, develops executive dashboards and post-implementation analytics, and prepares materials for Program Steering Committees and executive teams. The role also manages risks, issues, dependencies, budgets and forecasts; develops mitigation plans; supports training; and escalates issues to leadership as appropriate. The position is remote within the United States. Candidates must be authorized to work in the U.S. without current or future employment-based visa sponsorship. The annual pay range is $87,700 to $157,800. Centene describes its work as supporting access to healthcare and improving the health of individuals, families, and communities.

Requirements

Bachelor’s degree in a related field or equivalent experience.
At least 8 years of Program or Project Management experience.
Experience as a functional-area lead managing cross-functional teams on large-scale projects, or supervisory experience that includes hiring, training, assigning work, and managing staff performance.
Proficiency in Microsoft Office applications and project management tools.
Authorization to work in the United States without the need for current or future employment-based visa sponsorship.

Nice To Haves

Master’s degree.
Healthcare experience and/or managed care experience.
Project Management Professional (PMP) or Program Management Professional (PgMP) certification.
Experience leading large-scale healthcare migrations, including data migration, cutover, go-live, and stabilization.
Deep experience with clinical systems, interoperability, and vendor coordination, including HL7, FHIR, and APIs.
Experience driving cross-functional enterprise transformation programs, influencing executive stakeholders, and leading change for complex business and technology initiatives.

Responsibilities

Lead large-scale, cross-functional healthcare migrations for implementation or process improvement, including working with organizational leaders on restructuring and realignment of team members.
Oversee program planning, management, and execution, including scope, schedule, and budget.
Create comprehensive timelines and ensure the project team develops and maintains appropriate deliverables in accordance with project management standards.
Coordinate the work of project managers and business analysts overseeing individual project workgroups, including Operations, Finance, and Benefit Operations.
Create executive-level dashboards and project status updates, and work with teams to develop reports for ongoing analytics after implementation.
Deliver best-practice and training information to indirect reports when applicable, peers, and other employees; work with the training team to create or review training materials.
Prepare and deliver Program Steering Committee documents to the executive team.
Work with functional business leaders to assess program risks and escalate issues to leadership as needed.
Proactively manage risk, budget and forecasts, dependencies, and related program areas.
Prepare strategic analysis of potential business or operational opportunities as needed.
Serve as the first escalation point for project issues and risks, work with project teams to resolve issues, and develop risk mitigation plans.
Escalate well-formulated issues and risks to leadership and communicate business and technology issues and solutions effectively.