Program Manager IV - Director of Community Mental Health Centers (CMHC)

State of South Carolina•Lexington County, SC

About The Position

The South Carolina Department of Behavioral Health and Developmental Disabilities seeks a Program Manager IV - Director of Community Mental Health Centers to provide strategic leadership and operational oversight for community mental health services. The role oversees and supervises Community Mental Health Center Directors, supporting delivery of mental health treatment through direct services and community partnerships. It promotes alignment with the Department’s vision, values, mission, goals, clinical programs, and functions, and fosters consistent center operations and continuous improvement in service quality. The Director monitors center performance, staffing needs, service access, clinical caseloads, and compliance. The position works with center leaders to implement evidence-based and promising practices, recruit needed clinical staff, address corrective actions, and coordinate services. It also supports collaboration with patients, families, advocates, agencies, public and private entities, and center boards, and works with external affairs and communications leadership to align board support and increase public awareness of center programs. This position requires in-state travel and the ability to work outside the normal 8:30 a.m.–5:00 p.m. workday. After hire, the employee provides strategic leadership to 16 mental health center directors and prepares technical and informational reports as needed.

Requirements

Master’s degree.
At least five years of executive leadership experience in community behavioral health.
Excellent leadership skills and ability to collaborate closely with mental health and interagency staff.
Ability to organize and coordinate work assignments independently.
Basic computer and word-processing skills for data entry and reporting.
Familiarity with financial and clinical analysis.
Ability to prepare technical and informational reports.
Strong verbal communication and conflict-resolution skills.
Ability to establish and maintain working relationships.
Ability to travel within South Carolina and work outside the normal 8:30 a.m.–5:00 p.m. workday.

Responsibilities

Provide oversight and supervision of Community Mental Health Center Directors.
Support delivery of a full range of mental health treatment services in local communities through direct services and community partnerships.
Ensure the Centers reflect the Department’s vision, values, mission, and goals, and visit the Centers regularly.
Monitor Center operations through performance indicators, including productivity, access, and clinical caseloads.
Ensure Centers are aligned with Department clinical programs and functions.
Provide team leadership as healthcare operations manager and coordinate services strategically.
Stay informed about evidence-based and promising new practices in community mental health, in coordination with the Director of the Office of Mental Health and the Director of Medical Oversight.
Work with Centers to implement model programs and services and promote continuous quality improvement.
Assess Center staffing and coverage needs and assist with recruiting needed clinical positions.
Guide Centers in aligning processes and functions to promote consistency with Department goals and objectives.
Monitor quality and compliance audits and work with Center Directors on corrective action when needed.
Promote collaboration among patients, families, advocates, agencies, and public and private entities.
Coordinate with Center Directors on Board meetings, assess Board interests, and arrange educational sessions about Center programs.
Provide Boards with information about Department goals so they can advocate for the Centers.
Work with the Director of External Affairs to align Board support with the Department’s mission, vision, and values.
Work with the Communications Director to increase public awareness of Center services and programs.
Provide strategic leadership to 16 mental health center directors.
Organize and coordinate work assignments independently as required.
Prepare technical and informational reports as needed.

Benefits

Health insurance for employees, spouse, and children.
Dental insurance for employees, spouse, and children.
Vision insurance for employees, spouse, and children.
Long-term disability insurance for employees, spouse, and children.
Life insurance for employees, spouse, and children.
15 days of annual (vacation) leave per year.
15 days of sick leave per year.
13 paid holidays.
Paid parental leave.
South Carolina Deferred Compensation Program available.
Retirement benefit choices: State Retirement Plan (SCRS) or State Optional Retirement Program (State ORP); enrollment in one listed plan is required for FTE employees.