Program Manager II

PNC•Pittsburgh, PA
•Onsite

About The Position

At PNC, the Program Manager II works within the Tech PMO Security organization and is based in Pittsburgh, Pennsylvania. The role leads cross-functional teams in executing organizational programs that support corporate strategy. It manages complex programs and projects that require planning, oversight, and communication across multiple segments, channels, or lines of business; program size may reach or exceed $25 million. The position manages general and detailed planning, influences project decisions to achieve program goals, oversees and reports on budgets, evaluates program implementation and effectiveness, and recommends enhancements based on results. It also partners with service teams to support seamless delivery and a consistent experience across distribution channels. PNC expects employees in this role to focus on customer needs and satisfaction and to assess and manage risks in accordance with the Enterprise Risk Management Framework. This is an in-office position. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

  • Typically requires a university or college degree and 5 or more years of industry-relevant experience.
  • A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.

Nice To Haves

  • Accountability
  • Client counseling
  • Decision making
  • Results-oriented approach
  • Strategic planning
  • Accuracy and attention to detail
  • Analytical thinking
  • Consulting
  • Effective communications
  • Organizational change management
  • Organizational leadership
  • Problem solving
  • Program management
  • Project management

Responsibilities

  • Lead cross-functional program and project teams to execute organizational programs that support corporate strategy.
  • Lead complex programs and projects requiring planning, oversight, and communication across multiple segments, channels, or lines of business.
  • Manage general and detailed program planning and influence project decisions to achieve overall program goals.
  • Oversee and report on program budgets while working to ensure program success.
  • Evaluate program implementation and effectiveness and recommend enhancements based on results.
  • Work with service partners to support seamless delivery and a consistent experience across multiple distribution channels.
  • Focus on customer needs and satisfaction when making business decisions and developing customer solutions.
  • Assess and manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework.

Benefits

  • Medical and prescription drug coverage, with a Health Savings Account feature
  • Dental and vision options
  • Employee and spouse/child life insurance
  • Short- and long-term disability protection
  • 401(k) with PNC match
  • Pension and stock purchase plans
  • Dependent care reimbursement account
  • Back-up child and elder care
  • Adoption, surrogacy, and doula reimbursement
  • Educational assistance, including select fully paid programs
  • Wellness program with financial incentives
  • Maternity and/or parental leave
  • Up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • 15 to 25 vacation days each year, depending on career level and years of service
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