Program Manager II

Clark County, Washington•Castro Valley, CA

1d•$8,378 - $11,730

About The Position

This recruitment is to fill the vacant Juvenile Probation Manager position responsible for managing probation services, support staff and/or community programs. Management responsibilities include program planning and design, development of policies, procedures and goals, establishing staffing and budget, organizing and supervising assigned staff, and program evaluation. The incumbent will also define program goals and objectives, establish methods and means of accomplishing program objectives, implement policies and procedures; identify, research and analyze trends within the program and develop and modify procedures; develop, prepare, and administer program budget and contracts with outside agencies and other governmental agencies; review and interpret program guidelines and requirements. The incumbent will also direct, coordinate and review the program work plan: meet with staff to identify and resolve problems; assign work activities and projects; monitor workflow; review and evaluate work products, methods and procedures. The incumbent becomes part of the management team and as such works to ensure that the principles of balanced and restorative justice are incorporated into work practices. The Leadership Agenda provides a framework for service delivery and program monitoring. The incumbent will direct and coordinate the work of full-time and temporary employees, interns and community volunteers. Other responsibilities may include working closely with school, medical, drug/alcohol, mental health and other outside providers serving youth; and management and operation of probation programs. Unit assignments are subject to change periodically.

Requirements

Bachelor’s degree in social science or closely related field.
Five (5) years of professional work experience in youth-related services.
Degree must have been conferred by an institution of higher education with national recognition of accrediting agencies by the U.S. Secretary of Education.
Official transcripts will be required at the time of hire.
Skills in grants management.
Skills in program development and evaluation.
Skills in written and verbal communications.
Three to five years of supervisory experience.
Experience with personal computers and related applications such as Microsoft Word, Excel, and Access.
Knowledge of Balanced and Restorative Justice principles and practice, and ability to integrate and apply the same in all aspects of the Juvenile Justice programs, functions, and operations.
Knowledge of effective case management principles.
Knowledge of effective uses of detention.
Knowledge of graduated sanctioning/incentives.
Knowledge of trauma-informed practices.
Knowledge of adolescent brain development.
Knowledge of principles and practices of public sector organization.
Knowledge of project management, including planning, scheduling, monitoring, and problem-solving.
Knowledge of methods and procedures of budget development, justification, and control.
Knowledge of application and interpretation of County, state, and federal laws and regulations relevant to juvenile court operations.
Knowledge of performance measures and program evaluation.
Knowledge of personal computer applications including word processing, spreadsheet, and relational database programs.
Ability to effectively work with persons from all levels in the organization and diverse backgrounds including age, color, religion, national or ethnic origin, socioeconomic status, physical characteristics, sex, sexual orientation, gender identity, or gender expression.
Ability to effectively plan, assign, direct, and evaluate the work of subordinates, including delegating responsibility and authority.
Ability to carry out policy directives to the governing authority in an effective and timely manner.
Ability to establish and maintain effective working relationships with the public, other governmental jurisdictions, contractors, and other County staff.
Ability to communicate and express ideas effectively - orally and in writing.
Ability to prepare concise, clearly written reports, proposals, and recommendations.
Ability to evaluate and develop programs.
Ability to develop outcome measures and evaluation tools.
Ability to work effectively on teams.
Ability to work effectively with persons from all levels in the organization with diverse backgrounds including: age, color, religion, national or ethnic origin, socioeconomic status, physical characteristic, neurodiverse, sex, sexual orientation, gender identity, or gender expression.
Some positions require a valid driver’s license.
Some positions require a successful criminal background check as required by law.

Nice To Haves

JIS, JCS, and C3MS systems preferred.
Knowledge of Risk Assessment Tool that determines risk and protective factors of youth.
Knowledge of Evidence Based Programs that provide services to youth, preferably Coordination of Services, Functional Family Therapy, Education and Employment Training, and i ACT.

Responsibilities

Manage probation services, support staff, and/or community programs.
Develop policies, procedures, and goals for programs.
Establish staffing and budget for programs.
Organize and supervise assigned staff.
Evaluate program effectiveness.
Define program goals and objectives.
Establish methods and means of accomplishing program objectives.
Implement policies and procedures.
Identify, research, and analyze trends within the program and develop/modify procedures.
Develop, prepare, and administer program budgets and contracts.
Review and interpret program guidelines and requirements.
Direct, coordinate, and review the program work plan.
Meet with staff to identify and resolve problems.
Assign work activities and projects.
Monitor workflow.
Review and evaluate work products, methods, and procedures.
Ensure principles of balanced and restorative justice are incorporated into work practices.
Direct and coordinate the work of full-time and temporary employees, interns, and community volunteers.
Work closely with school, medical, drug/alcohol, mental health, and other outside providers serving youth.
Manage and operate probation programs.