Program Manager I

Spectrum Health & Human Services•West Seneca, NY

6d•$60,000 - $75,900•Onsite

About The Position

Ensures the provision of high-quality behavioral treatment services to individuals with substance use disorders, mental health disorders, and/or co-occurring disorders, including site- and community-based interventions. The role is responsible for the quality of assessments; safety planning; and development and implementation of Individualized Action Plans for the employee’s caseload and assigned supervisees, as appropriate. Provides assessment, individual, group, family, and crisis treatment services as appropriate, and clinical oversight to supervisees. The position also refers individuals to appropriate services, coordinates with other service providers, and performs related tasks as required.

Requirements

Possess one of the following credentials or licenses: Certified Alcoholism and Substance Abuse Counselor; licensed Psychologist; licensed Social Worker; Registered Nurse; certified Rehabilitation Counselor; or Licensed Mental Health Counselor.
Licensure or license eligibility.
Experience must match regulatory requirements.
Valid driver’s license with a satisfactory driving record.
Personal vehicle for job requirements.

Nice To Haves

Master’s degree preferred.

Responsibilities

Demonstrate agency core values in day-to-day activities and follow agency policies and procedures.
Provide effective clinical supervision using agency standards, protocols, policies, procedures, and evidence-based practices.
Provide leadership to ensure all nine CCBHC services are considered for each individual receiving services, and ensure supervisees meet this standard.
Refer individuals to appropriate services based on need, including CCBHC services, Health Homes, and/or a primary care physician, and ensure supervisees meet this standard.
Meet documentation timeliness standards and ensure supervisees do the same.
Use technology effectively and access support appropriately.
Complete yearly update trainings.
Handle intake calls and conduct initial assessments, including crisis interventions.
Develop client Individual Action Plans, objectives, and methods consistent with assessment of the problem, as appropriate.
Coordinate services with other staff and agencies.
Implement established treatment plans and provide assigned professional interventions.
Contact collaterals and family members to encourage participation in the client’s treatment and, if needed, their own treatment.
Serve as a resource person or consultant to other service providers identifying clients for referral, and work cooperatively to link clients with appropriate services.
Prepare reports, maintain clinical files, participate in training, and provide statistical materials.
Ensure advocacy, linking, expediting, and related activities are carried out as needed.
Oversee the quality of clinical services and documentation for supervisees.
Be responsible for clinic productivity performance and clinic performance on regulatory reviews.
Perform other duties as assigned.