Program Manager I
About The Position
This full-time, 40-hour-a-week salaried position coordinates and oversees service delivery for adults with intellectual and developmental disabilities, autism, and behaviors requiring special community safety parameters. The role manages a dedicated case management caseload and supervises residential support specialists, community support specialists, and case managers across multiple residential facilities, shared living, and independent living settings. Responsibilities include collaborating with clinical teams, community partners, and internal management, alongside providing assigned on-call coverage for residential and crisis situations. This position helps individuals with intellectual and developmental disabilities live their best lives, participate in the community, explore dreams, and achieve goals. Working within a dynamic team that promotes creativity, growth, and fun, the role maintains community awareness and safety parameters while helping clients and staff navigate positive change.
Requirements
- High school diploma required
- QDDP status or eligibility to obtain QDDP status required.
- Minimum of 36 months of supervisory experience, preferably in healthcare.
- Strong written and verbal communication skills.
- Ability to work in a fast-paced environment and transition between tasks with ease.
- Experience using electronic medical record systems and the Microsoft Office suite (Teams, Excel, Outlook, Word).
- Valid driver’s license with a clean driving record and access to a safe, reliable, insured vehicle.
Nice To Haves
- Bachelor’s degree in psychology, mental health, sociology, criminal justice, or a related field preferred.
Responsibilities
- Oversee the supervision of residential facilities, shared living, and independent living situations for clients with intellectual and developmental disabilities, autism, and complex behaviors.
- Ensure daily facility operations are completed, including cleaning, food preparation, laundry, and supply shopping.
- Document clinical services in the electronic medical record and review ISAs and documentation to improve paperwork quality.
- Assist in creating, maintaining, monitoring, and implementing individual treatment plans and clinical oversight for residents.
- Manage program budgets, timesheets, expenses, and client funds in collaboration with the accounting team while adhering to Medicaid Waiver and targeted case management parameters.
- Act as a liaison between clients, guardians, agency staff, and regulatory bodies such as DAIL.
- Provide on-call coverage for residential coverage, home situations, and crisis intervention as assigned.
Benefits
- health
- dental
- vision
- a generous retirement contribution match
- 12.5 flexible holidays a year
- 12 days each of vacation and paid sick time earned in year one of employment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
