Program Manager HRIS

Cleveland-Cliffs

12d•$120,000 - $135,000•Onsite

About The Position

Cleveland-Cliffs is actively seeking a Workday Program Manager to support our growing organization, based at our Corporate Headquarters in Cleveland, OH. The person in this role will serve as second-in-command to the HRIS Manager, providing operational leadership, decision support, and continuity of service across all Workday functional areas, with primary accountability for Core HCM and Security.

Requirements

Bachelor’s Degree or equivalent experience
A minimum of five years of Workday experience or training

Nice To Haves

Demonstrated experience managing high-risk HRIS processes, including system security, payroll-impacting configurations, and business process governance
Experience serving as a backup for HRIS/Workday administration in a complex environment
Strong understanding of access controls, audit requirements, and system risk management
Understanding of HR operations and supervisory experience working with employee data management
Ability to lead projects
Strong verbal and written communication skills to interact with HR, Payroll, Benefits, and IT clients
Ability to accurately collect information in order to understand and assess the clients’ needs and situation
Strong attention to detail
Ability to prioritize workload and provide timely follow-up and resolution
Ability to work effectively in a fast-paced environment and handle multiple projects
Advanced Excel skills
HR functional experience preferred
Supervisory or Managerial experience

Responsibilities

Responsible for process improvements and assisting in the support of various areas in Workday, including but not limited to Core HCM, Compensation, Absence, Payroll, Talent, Performance Management, Time Tracking, Benefits, and Integrations
Serve as a strong consultative partner to HR Business Partners in service delivery
Test, validate, and implement Business Process, Condition Rule, and Eligibility Rule changes in Workday
Work to meet expected business performance goals by providing a full range of customer service
Participate in scheduled and ad hoc training in order to improve policy and process acumen
Analyze, design, and build new custom reports using standard Workday reporting functionality (ex: Report Writer, Calculated Fields)
Identify, document, and mitigate single points of failure within HRIS by establishing backup coverage, cross-training, and standard operating procedures for critical processes
Other duties as assigned