Program Manager, Health Plan Governance and Performance
About The Position
The Program Manager supports the Health Plan Governance & Performance Management (G&PM) team by coordinating programs, organizing workflows, tracking progress across initiatives, and ensuring operational routines run smoothly. This role helps bring structure, discipline, and clarity to Health Plan activities - particularly those tied to Medical Economics, performance management, and readiness for executive reviews. The ideal candidate is organized, proactive, detail oriented, and comfortable working in a dynamic environment where processes are evolving. This role provides executional support that ensures the Health Plan’s work moves forward reliably, accurately, and on schedule.
Requirements
- Bachelor's degree or advanced degree (where required)
- 3+ years of experience in related field. In lieu of degree, 5+ years of experience in related field.
Nice To Haves
- Proficient at creating clear, concise materials for leadership.
- Experience contributing to performance reporting or initiative dashboards.
- Comfortable coordinating cross functional teams and managing various inputs.
Responsibilities
- Manage/Administer smaller programs or a phase of a larger program to ensure that prescribed activities are carried out in accordance with program objectives.
- Assess needs and coordinate resources to enhance existing programs.
- Monitor the progress of program components to ensure the overall goals, schedules, and benefits of the program will be met.
- Document and present program results through operational reports, outcomes studies, presentations, and publications.
- Prepare program reports for leadership superiors.
- Recommend and/or implement program and process changes as needed to achieve program goals and objectives.
- Serve as a liaison between teams to collect updates and integrate input effectively.
- Track issues requiring escalation and ensure follow through on action items.
- Assist with planning, process updates, and development of simple frameworks, templates, and documentation.
Benefits
- Medical, dental, and vision coverage along with numerous health and wellness programs
- Parental leave and support plus adoption and surrogacy assistance
- Career development programs and tuition reimbursement for continued education
- 401k match including an annual company contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
