About The Position

The Program Manager leads our on-site real estate support team and owns overall delivery, work integration, staffing, quality control, risk management, and day-to-day coordination with government leadership. This is a senior, client-facing role for someone who has run real estate or portfolio programs inside or alongside a federal organization.

Requirements

  • Ten years of progressively responsible program, real estate, or portfolio management experience.
  • Five years supporting large or complex real estate organizations.
  • Experience managing multidisciplinary professional services teams.
  • Demonstrated experience with federal sector real estate programs.
  • Experience supporting multi-tenant office portfolios or facilities exceeding 500,000 square feet.

Nice To Haves

  • Experience with federal occupancy agreements, rent and cost recovery structures, or GSA leasing and portfolio practices.
  • Prior experience standing up a new real estate function or transitioning contractor-performed work to federal staff.
  • PMP, CCIM, MCR, or FMP credential.

Responsibilities

  • Lead an integrated, multidisciplinary team supporting portfolio management, customer accounts, occupancy administration, space data, financial analysis, and amenity services.
  • Own the program's quality control, risk management, and performance reporting, including exception-based reporting that surfaces decisions needed and emerging risks.
  • Serve as the principal point of contact for government leadership and coordinate across facilities, security, budget, acquisition, information technology, and project delivery organizations.
  • Direct mobilization activities, including a current-state review of real estate functions, workload, data, processes, customer relationships, and governance.
  • Oversee development of standard operating procedures, process maps, templates, controls, and management dashboards.
  • Manage knowledge transfer to federal staff, including desk guides, training materials, position descriptions, and structured transition sessions.
  • Track deliverable schedules and ensure on-time delivery of recurring plans, inventories, trackers, and reports.
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