Program Manager (Division Chief)

Customs and Border Protection • Edinburg, TX

6d • Onsite

About The Position

In this Program Manager position you will serve as the Division Chief of Mission Readiness Operations Division (MROD). You will become a key member of a team of Homeland Security professionals managing a variety of agency-wide law enforcement programs. You will be responsible for leading the development, implementation, and execution of key mission support processes for the sector. Typical work assignments include: Advising the Chief Patrol Agent (CPA) and Deputy Chief Patrol Agent (DCPA) of a sector and other managers on all DHS, CBP, and USBP key mission support processes. Ensuring the integration of assigned areas with strategic plans to ensure that they support processes within MROD and all USBP stations within a sector. Developing short-term and long-term plans to improve, upgrade the delivery of services and facilities. Directing and overseeing the execution of budget, logistics, facilities, procurement and quality assurance programs.

Requirements

• You must be a U.S. Citizen to apply for this position
• Males born after 12/31/1959 must be registered with Selective Service
• Primary U.S. residency for at least three of the last five years
• All pre-employment processes will be conducted in English
• You may be required to pass a background investigation
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
• Financial Disclosure is required.
• 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Advising leadership on mission-support processes; aligning programs with strategic plans; leading national program implementation; managing mission-readiness and internal controls; and resolving significant issues. Developing and improving mission-support methods, service delivery, facilities, staffing structures, and IT capabilities; coordinating requirements, ensuring standards compliance. Directing sector budget, financial, logistics, facilities, procurement, quality assurance, training, systems, and resource-management programs; assessing performance, allocating resources, addressing deficiencies, and partnering with the CFO and headquarters to improve financial and lifecycle-management processes. Leading and developing mission-support staff by setting priorities, managing performance, resolving workplace issues, approving personnel and resource actions, ensuring training, and maintaining compliance with workforce-management, employee-relations, and equal-employment-opportunity requirements.
• Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process.
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/14/2026.

Nice To Haves

• All relocations will be placed on hold at the time of selection, as USBP awaits to receive funding. As soon as funding becomes available, you will be contacted by the CBP Hiring Center to coordinate an enter on duty (EOD) date and complete the necessary relocation forms.
• Relocation expenses have been authorized for this position.
• Leadership Training: All newly appointed Supervisory GS-15s are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include 5 weeks of in residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed.

Responsibilities

• Advising the Chief Patrol Agent (CPA) and Deputy Chief Patrol Agent (DCPA) of a sector and other managers on all DHS, CBP, and USBP key mission support processes.
• Ensuring the integration of assigned areas with strategic plans to ensure that they support processes within MROD and all USBP stations within a sector.
• Developing short-term and long-term plans to improve, upgrade the delivery of services and facilities.
• Directing and overseeing the execution of budget, logistics, facilities, procurement and quality assurance programs.
• Advising leadership on mission-support processes.
• Aligning programs with strategic plans.
• Leading national program implementation.
• Managing mission-readiness and internal controls.
• Resolving significant issues.
• Developing and improving mission-support methods, service delivery, facilities, staffing structures, and IT capabilities.
• Coordinating requirements, ensuring standards compliance.
• Directing sector budget, financial, logistics, facilities, procurement, quality assurance, training, systems, and resource-management programs.
• Assessing performance, allocating resources, addressing deficiencies, and partnering with the CFO and headquarters to improve financial and lifecycle-management processes.
• Leading and developing mission-support staff by setting priorities, managing performance, resolving workplace issues, approving personnel and resource actions, ensuring training, and maintaining compliance with workforce-management, employee-relations, and equal-employment-opportunity requirements.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed