Program Manager (Depot Operations)

Moove•Mesa, AZ

6d•Remote

About The Position

The role of the Program Manager assumes overall responsibility for fleet health monitoring and reporting (safety, efficiency, compliance). The role holder will be accountable for operational excellence programs related to Moove AV Fleet services. A key contributor to the team, you will work closely with market level General Managers and central support functions to ensure that performance is managed and tracked, and that the fleet operation is effective and efficient.

Requirements

Bachelor's degree, or in lieu of a degree, an additional 2+ years of work experience with program management in operations, strategy, and planning
At least 3+ years of experience in operations, management consulting, strategy, project management, industrial engineering, vendor management, or relevant outsourcing engagements
Experience driving complex projects
Familiarity with project management through ASANA
Change management experience in collaboration with cross-functional teams
Strategy, project management, and data analysis experience. Facility with spreadsheets and financial modeling is a must
Availability and willingness to work outside of normal office hours
Excellent verbal and written communication skills with the ability to simplify complex concepts and present at all levels within the organization
Outstanding organizational skills with a track record of managing organisational systems
Growth oriented with a proven track record of scaling up products and new geographies
The ability to work autonomously in a decentralised organisation
Ability to travel 20% of the time
Must be authorized to work in the United States without sponsorship.

Nice To Haves

Strong preference for someone who is experienced with Kaizen framework and processes
Familiarity with and strong preference to use AI tools to run operations and solve problems rather than hiring headcount

Responsibilities

Develop and utilize data inputs and KPI’s in advanced analyses to inform operational adjustments and long-term technical solutions
Manage cross-departmental projects to support on ground operations
Develop standard operating and change management processes.
Identify trends within the data and (in collaboration with the operations team) develop rigorous pilots and experiments to address areas for improvement
Liaison with teams to ensure the right processes and escalation paths are in place
Lead the change management and communications strategy for complex business-driven programs, assessing the needs of the project, developing and getting agreement, implementing plans, and tracking effectiveness.
Work with partners to ensure the successful evolution and execution of Moove AV programs.
Work on a revolving set of high impact priorities and projects.
Contribute to programs by developing and realizing overall operations strategy, defining scope of work, understanding requirements, implementing new processes, and contributing to ongoing operational process improvements.
Support ongoing performance reporting