Program Manager, Culture & Inclusion

ABM•Los Angeles, GA

3d•Hybrid

About The Position

ABM is hiring a Program Manager, Culture & Inclusion to execute its culture and inclusion programs. Reporting directly to the Vice President, HR Compliance and Inclusion, this role builds and runs practical initiatives that strengthen belonging, team member experience, and respectful workplace culture across ABM's diverse, distributed workforce. This is a hybrid role with in-office work Monday through Thursday. The position may be based at one of ABM's offices in Sugar Land, Texas; Los Angeles, California; Atlanta, Georgia; or New York, New York. The salary range is $92,400–$120,000. Specific offers may vary based on education, experience, skills, abilities, geographic location, and alignment with market data. The employee may be eligible to participate in a company incentive or bonus program. ABM offers a comprehensive benefits package.

Requirements

Bachelor’s degree or equivalent experience.
At least 8 years of experience in program or project management, ideally within HR, culture, inclusion, or related functions.
Demonstrated expertise in culture, inclusion, team member experience, organizational development, or related HR disciplines, with experience translating concepts into practical workforce programs.
Experience independently leading complex, cross-functional programs from design through implementation and continuous improvement.
Comfort operating in a legally and politically dynamic regulatory environment, with sound judgment about when to escalate to Legal.
Strong organizational and cross-functional coordination skills.
Comfort operating as an individual contributor while managing multiple concurrent initiatives.
Excellent written and verbal communication skills.
Comfort learning and using new tools, technology platforms, and research resources to support program work.

Responsibilities

Design and build practical programs and resources for frontline leaders and their teams, translating culture and inclusion priorities into tools leaders can use day to day.
Lead the operating rhythm for ABM’s Culture & Inclusion Council, including shaping agendas, coordinating senior stakeholder input, driving follow-through on commitments, and surfacing decisions or issues.
Drive and support ABM’s impact groups, helping them operate effectively and in alignment with company guidance.
Lead cross-functional work with Talent Acquisition, Learning & Talent Development, Communications, Operations, Legal, and other partners to integrate culture and inclusion priorities into existing programs, resolve competing requirements, and develop practical solutions for diverse workforce populations.
Support employee experience and engagement efforts, including listening initiatives and workforce connection programs.
Collaborate with and support ABM’s UK and Ireland culture and inclusion team on shared priorities and cross-regional alignment.
Serve as a subject matter resource on culture and inclusion practices, advising HR and business partners on program approaches, implementation considerations, and emerging practices.
Consult with Legal on program design, content, and communications to ensure culture and inclusion initiatives are administered consistently with current federal and state legal requirements.
Partner with the Vice President, HR Compliance and Inclusion to establish and monitor program measures, identify opportunities or risks, and recommend adjustments to improve program effectiveness.
Serve as a day-to-day point of contact for culture and inclusion programs across the organization.
Use available tools, technology, and research resources, including AI-assisted tools, to support program design, content development, and data-informed decision-making, exercising judgment about when human review and independent verification are required.