Learning, Culture & Inclusion Intern

EMC Insurance Companies•Iowa - Work From Home, IA
•Hybrid

About The Position

The Learning, Culture & Inclusion Intern supports initiatives that strengthen the team member experience through learning, development, culture, and inclusion. Working across the Learning & Development and Culture & Inclusion teams, the intern gains hands-on experience and contributes to programs, processes, and team priorities. The role offers opportunities to develop skills in program coordination, facilitation, learning operations, technology, process documentation, and the broader team member experience. The position is eligible for a hybrid schedule in the Des Moines metro.

Requirements

  • Currently pursuing a degree in Human Resources, Organizational Leadership, Business, Communications, Education, Psychology, or a related field.
  • Cumulative GPA of 3.00 or higher.
  • Strong organizational skills and attention to detail.
  • Strong written and verbal communication skills.
  • Comfortable learning and working with new technology.
  • Comfortable interacting with team members and people leaders across the organization.
  • Willingness to speak and facilitate in front of small groups.
  • Curious, dependable, and willing to learn and contribute.
  • Ability to manage multiple priorities and follow through on commitments.
  • Interest in learning and development, culture and inclusion, or the team member experience.

Responsibilities

  • Support instructor-led and virtual learning experiences through session preparation, participant support, technology coordination, and light facilitation.
  • Coordinate learning programs, including course setup, scheduling, communications, enrollment, attendance tracking, and related administrative activities.
  • Maintain learning systems, records, documentation, reporting, and course information, including support for Sana and other learning technologies.
  • Create and maintain SOPs, job aids, checklists, and other resources that support learning processes and technology adoption.
  • Support cross-functional projects and programs through coordination of timelines, logistics, communications, stakeholder engagement, and implementation activities.
  • Assist with Business Resource Group (BRG) initiatives, events, and leadership activities that strengthen culture, connection, belonging, and employee engagement.
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