Program Manager, Controls, Trust and Safety

Google•Washington, DC
•$136,000 - $196,000

About The Position

As a Program Manager in the Regulatory Controls and Audit Team, you will provide critical support and expertise across Trust and Safety to understand the potential impact of new regulations on Trust and Safety teams and processes. You will examine Trust and Safety work through a process and control lens and work in areas including AI safety, online safety, and innovation. You will help mature the control environment to benefit users, regulators, and business decision-making, and support continuous compliance with regulatory obligations through durable, efficient, and audit-ready processes and controls. Google’s Trust & Safety team works to make the internet safer by addressing abuse such as malware, spam, and account hijacking. The team partners across Google and includes Analysts, Policy Specialists, Engineers, and Program Managers working to reduce risk across Google products and protect users, advertisers, and publishers globally.

Requirements

  • Bachelor’s degree or equivalent practical experience.
  • 5 years of experience in program management, project management, or compliance.
  • Experience working in risk, controls, controls assurance, or audit.

Nice To Haves

  • Experience managing a broad range of stakeholders at different levels.
  • Experience managing programs or projects in a complex and regulated environment.
  • Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

Responsibilities

  • Partner with Trust and Safety, Global Affairs, Product, Legal, and Policy teams to clarify ambiguity, maintain optimal compliance positions, and ensure visibility of key regulations.
  • Apply adaptable program management principles to prioritize and deliver high-impact Trust and Safety workstreams, ensuring processes meet evolving regulatory obligations.
  • Enhance and mature the control environment, continually monitoring compliance health and effectiveness through robust metrics.
  • Drive cross-functional efficiencies across Regulatory Governance and Trust and Safety workstreams by leveraging AI, automation, and data-driven solutions.
  • Assess tooling needs and develop data reporting solutions to enable centralized management and communicate the compliance landscape to stakeholders.

Benefits

  • 15% bonus target
  • Equity
  • Benefits
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