Principal Analyst, Trust and Safety

Google•Sunnyvale, CA

23h•$141,000 - $205,000

About The Position

As an Analyst within Google’s global Trust & Safety team, you will help detect and enforce policies against some of the most serious online harms. Working closely with Policy, Product, Engineering, and Legal, you will design and implement centralized operational solutions that strengthen Google’s ability to address abuse worldwide. The team works across Google products to protect users, advertisers, and publishers from abuse and fraud, and promotes user safety and trust. The role focuses on high-quality reviews of suicide and self-harm content, as well as establishing and scaling global workflows and review pipelines. It may require shift work or weekend coverage. The work includes reviewing graphic, controversial, and sometimes offensive content in accordance with Google’s policies.

Requirements

Bachelor’s degree or equivalent practical experience.
7 years of experience in data analytics, trust and safety, policy, cybersecurity, or related fields.
4 years of experience in policy analysis and campaigns, working on technology issues or policy environments.
Experience reviewing sensitive content and managing escalation workflows under strict quality and timeliness standards.
Experience in youth mental health, suicide, or self-harm.

Nice To Haves

Master’s degree or PhD.
Experience with SQL, building dashboards, data collection or transformation, visualization or dashboards, or a scripting/programming language such as Python.
Ability to think strategically and identify emerging threats and vulnerabilities.
Excellent written and verbal communication and presentation skills, with the ability to influence cross-functionally at various levels.

Responsibilities

Perform and oversee high-quality content reviews for suicide and self-harm.
Set up, scale, and operationalize global workflows and review pipelines.
Lead projects involving multiple stakeholders.
Review graphic, controversial, and sometimes offensive content in line with Google’s policies.
Work effectively with Policy, Product, Engineering, and Legal stakeholders to build alignment and optimize operations.