Program Manager – Comprehensive Health/Health Home & Care Coordination - Grant Funded

NewYork-Presbyterian Hospital

1d•$74,000 - $111,000•Onsite

About The Position

NewYork-Presbyterian (NYP) is seeking a Program Manager to oversee its care coordination programming and Health Home program activities. This role is within the Comprehensive Health Program (CHP), a center of excellence for HIV treatment and prevention, sexually transmitted infections, and general infectious diseases. CHP focuses on addressing social determinants of health and mitigating risks for vulnerable populations through comprehensive care coordination, multidisciplinary team-based care, and integrated behavioral health services. The Health Home program aims to address complex medical conditions and medical, behavioral, and social needs comprehensively, with care teams developing patient-centered care plans. The Program Manager will lead these programs alongside other managers, overseeing daily operations, monitoring program requirements (billing, documentation, data reports), and guiding the strategic vision for sustainability. Collaboration with team members, including supervising care coordinators, is a key aspect of the role. The ideal candidate will possess strong organizational skills, the ability to interpret data reports for high fidelity, and familiarity with grant-funded program implementation, evaluation, and management. Effective supervision of care coordinators and excellent communication skills (verbal and written) are crucial. Experience in case management and/or behavioral health is beneficial for guiding care coordinators. Program Managers participate in the Care Coordination Steering committee and collaborate with various NYP departments and community organizations to ensure program success and visibility. They will also track and report program outcomes to funders, senior leadership, and stakeholders.

Requirements

Bachelor's Degree
Minimum of 5 years of experience
Minimum of 2 years supervisory experience
Strong written and oral communication skills
Experience in program development, implementation and evaluation

Nice To Haves

Bilingual English/Spanish
Master’s in social work/related clinical field or Master’s in Public Health
Experience in program management, development, implementation and evaluation
Interest in Quality Improvement strategies/planning
Familiarity with care coordination and program management including ensuring deliverables are met and reporting out to key stakeholders.
Comfort with data reports and tasking team members to achieve high quality outcomes for patients and meet programmatic requirements.
Familiarity with Grant Funded program implementation, evaluation, and management.
Case management and/or Behavioral Health experience.

Responsibilities

Oversee care coordination programming and Health Home program activities.
Lead care coordination and Health Home programs, overseeing all day-to-day operations.
Monitor all program requirements, including billing, documentation, and data reports.
Guide the implementation of the strategic vision of the program to ensure its sustainability and longevity.
Collaborate with team members and specifically oversee all team care coordinators by providing supervision, coaching, guidance, and feedback.
Interpret and apply findings from data reports to ensure high fidelity of data for programmatic requirements, documentation, and billing.
Participate with the team to help continue implementation and enhancement of existing grant funded programming.
Effectively supervise care coordinators.
Participate in the program’s Care Coordination Steering committee meetings and collaborate on future directions of the program.
Collaborate with many NYP departments and community organizations to ensure the ongoing success of the program and increase its internal and external visibility.
Closely track program outcomes to routinely report back to various groups, including funders, senior leadership, and other stakeholders.