Program Manager - Community

Plug and Play Tech Center • Kissimmee, FL

2d

About The Position

Plug and Play Tech Center is seeking a Program Manager who is a strategic and operational powerhouse with proven experience in business development, contract negotiation, and cross-functional leadership. The ideal candidate must be highly organized and capable of managing multiple, complex projects, including event execution and financial oversight. This role manages the 3-6 month acceleration program lifecycle, including tenant business development, securing the sales pipeline via negotiations, and providing stakeholder leadership. The role also involves leading event management for signature sessions and executing community engagement & marketing through brand building and content creation.

Requirements

• Management or related field.
• Project management / process improvement experience.
• In-person and Virtual event organization and management.
• Strong verbal and written communication skills.
• Exceptional organizational and multitasking skills.
• Demonstrate dependability, accountability, self-awareness, strong work ethic, and reliability.
• Passion and understanding for entrepreneurial communities.

Nice To Haves

• Startup or entrepreneurship experience.

Responsibilities

• Manage the 3-6 month acceleration program lifecycle.
• Drive tenant business development to foster growth.
• Secure the sales pipeline through negotiation.
• Provide stakeholder leadership.
• Lead event management for signature sessions.
• Execute community engagement & marketing through brand building and content creation.
• Build trusted relationships with key stakeholders within partner organizations.
• Support adoption, renewals, and new revenue opportunities.
• Host events and track corporate participation.
• Design new ways to increase corporate engagement.
• Own relationships with startups in the accelerator program.
• Hold intake interviews and exit interviews.
• Ensure startups are on track to meet program goals.
• Grow the ecosystem of mentors and VCs.
• Set up sessions for startups to meet with Mentors, VC’s and corporate partners.
• Collect feedback and develop an evaluation method to assess program strengths and identify areas for improvement.
• Wrap up the program with a batch analysis report and individual startup report cards.
• Lead design and execution of signature events (innovation days, pitch sessions, etc.).
• Manage event finances (budgeting, tracking, POs).
• Build a network of vendors to enhance attendee experience.
• Book venue, brainstorm content, and outreach speakers.
• Prepare event materials such as name tags, demo table signs, registration, and printouts.
• Meet regularly with stakeholders to ensure easy communication and project manage team tasks.
• Create and host events in person and virtually.
• Create and co-host community events to continue engagement and grow the local ecosystem.
• Share upcoming events with the network.
• Develop newsletters, social media, and reports, ensuring brand compliance.
• Identify target companies by understanding the startup ecosystem and real estate environment.
• Manage the growth pipeline for maximum occupancy and price.
• Build relationships with entrepreneurs and decision makers to secure the sales pipeline.
• Explain, negotiate, and prepare lease contracts.
• Complete all necessary paperwork and maintain digital records.
• Ensure smooth traffic of startups in the property.
• Produce and maintain internal and external sales and marketing materials.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed