Community Impact Program Manager

Youngstown Area Goodwill Industries•Youngstown, OH

12h•$50,000 - $55,000

About The Position

Youngstown Area Goodwill Industries is seeking a dynamic, organized, and mission-driven Community Impact Program Manager to help lead and strengthen programs that improve lives through workforce development, education, and community engagement. This role is ideal for a professional who thrives on managing projects, analyzing data, building partnerships, and driving continuous improvement. As a key member of the Community Impact team, you will work closely with the Vice President of Community Impact & Workforce Development to support program operations, monitor outcomes, ensure compliance, and advance initiatives that create meaningful opportunities for individuals and families throughout our communities.

Requirements

Bachelor's degree in Public Administration, Nonprofit Management, Business Administration, Human Services, Social Work, Community Development, Workforce Development, or a related field
Three to five years of experience in program management, project management, nonprofit operations, workforce development, human services, or a related field
Experience collecting, analyzing, and reporting program data
Strong organizational, analytical, and problem-solving skills
Excellent written and verbal communication abilities
Ability to manage multiple priorities and projects simultaneously
Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook
Valid driver's license with a satisfactory driving record
Ability to pass required background checks

Nice To Haves

Master's degree in a related field
Experience with CARF accreditation standards
Experience with grant management and reporting
Experience in workforce development, community development, or human services programs
Experience using data management and reporting systems

Responsibilities

Coordinate and monitor community impact and workforce development programs to ensure goals and outcomes are achieved
Develop and maintain program work plans, implementation schedules, and performance tracking systems
Collect, analyze, and report program data to support informed decision-making and continuous improvement
Prepare reports for leadership, funders, community partners, and accreditation reviews
Support CARF accreditation activities, quality assurance efforts, and compliance monitoring
Assist with grant administration, reporting requirements, and performance measurement
Coordinate meetings, community partnerships, stakeholder engagement activities, and special initiatives
Conduct research on workforce development trends, community needs, and emerging opportunities
Support strategic planning, program evaluation, and departmental goal-setting activities
Collaborate across departments to advance Goodwill's mission and community impact