Program Manager - Case Management Adult Services

Easterseals MORC • Southfield, MI

3d

About The Position

Easterseals MORC is seeking a Program Manager for Case Management Adult Services. This role is for individuals who are passionate about helping others and making a difference in the lives of those they serve. The ideal candidate will be a 'Game Changer' who is excited to contribute to a team dedicated to supporting individuals.

Requirements

• Master’s degree in Social Work, Psychology, Counseling, or a related human services field.
• Current Michigan LMSW, LPC, LLP, or Licensed Psychologist credential required.
• Minimum five (5) years of clinical, therapeutic, or case management experience, including two (2) years of supervisory experience in a behavioral health setting.
• Experience serving individuals with mental health and co-occurring substance use disorders.
• Knowledge of person-centered planning, crisis intervention, recovery-oriented practices, and evidence-based behavioral health services.

Responsibilities

• Provide leadership and oversight for assigned behavioral health programs, ensuring quality service delivery and compliance with agency, contractual, licensing, and accreditation standards.
• Supervise, coach, and develop clinical staff through regular supervision, performance management, case reviews, and professional development opportunities.
• Support staff in delivering person-centered, strength-based, trauma-informed, and evidence-based services for individuals with mental health and co-occurring substance use disorders.
• Facilitate team meetings, monitor program outcomes, and implement quality improvement initiatives to enhance service effectiveness and individual outcomes.
• Authorize medically necessary services and ensure compliance with treatment planning, documentation, and service delivery requirements.
• Collaborate with internal teams, community partners, advocacy groups, and service providers to coordinate care and connect individuals to needed resources.
• Promote the use of Motivational Interviewing, recovery-oriented practices, and other evidence-based interventions throughout service delivery.
• Manage staffing functions including hiring, onboarding, performance evaluations, coaching, corrective action, and employee development.
• Maintain knowledge of behavioral health best practices, trauma-informed care, and community resources to support individuals and families.
• Ensure the confidentiality, integrity, and security of all organizational and client information.

Benefits

• Low-cost Dental/Health/Vision insurance
• Dependent care reimbursement and up to 5 days paid FMLA for maternity, paternity, foster care, or adoption
• Generous 401K retirement plan
• Paid leave options available
• Up to $125 bonus for taking 5 days off in a row
• 10 paid holidays and 3 floating holidays
• Wellness Programs
• PSLF (Public Service Loan Forgiveness) Employer
• Bonuses and incentives to reward dedication and hard work
• Mileage reimbursement in accordance with IRS rate
• Free financial planning through LoVasco Consulting Group and SoFi
• Student loan repayment options
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager