Program Manager, Business Systems

Hyve Solutions•Reno, NV

About The Position

The Program Manager, Business Systems oversees the design, planning, and development of Hyve’s internal Warehouse Management Systems (WMS), inventory applications, dashboards, and reporting. The role works with technical, process, and functional teams to integrate business logic and corporate requirements with Hyve’s proprietary ERP system, and serves as a liaison between end users and IT teams to improve business processes and ERP capabilities. The position coordinates ERP development from requirements and testing through sign-off and business integration, and develops programs that use data warehouse information to provide stakeholder visibility. It manages large and small projects, prioritizes work against business milestones, monitors ERP infrastructure and vulnerabilities, translates business needs for internal IT teams, and reports project status, budgets, milestones, metrics, risks, and issues to management and stakeholders. Travel to customer, supplier, and company locations may be required, estimated at up to 25% of the time.

Requirements

Bachelor’s degree or higher, or equivalent work experience.
At least 5 years of related project management experience.
Excellent communication, coordination, and organizational skills.
Ability to interact and collaborate with internal technical teams.
Communication and leadership skills to drive IT, functional, and technical resources.
Experience supporting an initiative from concept through concrete deliverable using specialist technical knowledge.
Demonstrated verbal and written analytical, problem-solving, communication, negotiation, interpersonal, and presentation skills.
Ability to change others’ thinking or gain acceptance in sensitive situations.
Deep exposure to developing project plans that display milestones in accordance with SDLC and PMP governance guidelines.
Advanced knowledge or experience with Microsoft Word, Excel, and PowerPoint.
Executive presence.

Nice To Haves

Understanding of warehouse and inventory management, including inbound and outbound processes.
Experience with Agile, Scrum, and Waterfall project execution methodologies.
Experience with Microsoft Project, Visio, and Smartsheets.
PMP and/or CSM certification.
Technical expertise with Jira and Confluence.

Responsibilities

Oversee the design, planning, and development of internal WMS and inventory applications, dashboards, and reporting.
Work with technical, process, and functional teams to integrate business logic and corporate requirements with Hyve’s proprietary ERP system.
Act as a liaison between end users and IT teams to develop, implement, and improve operational processes and ERP enhancements.
Develop and deploy programs that leverage data warehouse information and provide visibility to stakeholders.
Coordinate ERP development efforts with user requirements, testing, sign-off, and business integration.
Prioritize projects and manage objectives to meet business-required milestones.
Test ERP infrastructure, deliver vulnerability assessments, and work with IT resources to address identified gaps.
Manage large-scale projects and multiple smaller projects.
Analyze and translate business needs and requirements for internal IT resources.
Track and report development status, including schedule, budget, milestones, metrics, key events, risks, and issues, to management and stakeholders.
Travel to customer, supplier, and company locations as needed, with travel estimated at up to 25%.