Program Manager, Business & Partnership Programs

Modern Health

4d•$108,715 - $150,500•Remote

About The Position

Modern Health is seeking a Program Manager to own and drive cross-functional business and partnership programs. This role reports to the Lead Program Manager and involves independently managing day-to-day execution and making operational decisions for internal and external partnerships across various departments including Product & Tech, Clinical, Operations, Go-to-Market, Legal & Compliance, Finance, and external health partners. This is an opportunity for an emerging program manager to take on meaningful workstreams with full accountability and autonomy, with the potential to grow into leading larger, more strategic programs. The position is not eligible to be performed in Hawaii.

Requirements

An emerging business athlete — organized, adaptable, and energized by using independent judgment to turn partially defined problems into clear plans, priorities, and decisions
3+ years of experience in program management, project management, or operations in a complex, cross-functional environment
Strong program management fundamentals — planning, sequencing, milestone and dependency tracking, and risk management, with exceptional attention to detail
A documentation and systems thinker — you naturally reach for playbooks, templates, and repeatable processes instead of doing the same manual task 100 times
A clear communicator — you give stakeholders proactive visibility into your work, run effective meetings, and capture decisions and action items so nothing falls through the cracks
Comfortable with ambiguity and biased toward action — you ask sharp questions, propose solutions rather than waiting for instructions, and know when to escalate
Experienced working with external partners, vendors, or clients — comfortable balancing relationship-building with holding others accountable to commitments
Collaborative, with high empathy and high accountability — you support your teammates, give and receive direct feedback, and hold yourself to a high bar
Growth-minded — you actively seek feedback and are excited to grow toward leading larger, more complex programs end-to-end
Deeply motivated by Modern Health's mission and passionate about enabling better mental health outcomes at scale
Applicants must be able to maintain work authorization for the duration of employment without employer sponsorship or employer-provided training plans or attestations

Nice To Haves

Experience in digital health or working with health-related products, services, or partnerships
Experience in a high-growth startup or similarly dynamic environment where building while flying is the norm
Experience with partner or client-facing implementations — onboarding, integrations, or managed services

Responsibilities

Own and drive business and partnership programs — independently manage workstreams across ongoing internal and external partner operations, launches, and implementations, determining priorities, sequencing, and how deliverables, owners, and timelines are kept on track
Own external partner relationships — serve as the day-to-day operational decision-maker for assigned partners: set check-in cadences, manage commitments, and hold partners accountable to SLAs and quality standards
Direct cross-functional execution — align and unblock stakeholders across Clinical, Operations, Go-to-Market, Legal & Compliance, and Finance, resolving conflicts and making the judgment calls needed to keep programs moving
Design the operational backbone — build and own the program plans, trackers, documentation, and playbooks that determine how programs run predictably and don't depend on any one person's memory
Own program health — evaluate success metrics, independently assess risks and issues, and decide when to resolve directly versus escalate with a recommended path forward
Run business operating rhythms — lead partnership business reviews, own status reporting and planning cycles, and prepare and deliver recommendations to leadership
Improve how we work — identify and implement process improvements that make partner operations faster, smoother, and more scalable
Finish the job — see workstreams through past launch to long-term optimization and post-launch learnings

Benefits

Medical / Dental / Vision / Disability / Life Insurance
High Deductible Health Plan with Health Savings Account (HSA) option
Flexible Spending Account (FSA)
Access to coaches and therapists through Modern Health's platform
Flexible Time Off
Company-wide Collective Pause Days
Parental Leave Policy
Family Forming Benefit through Carrot
Family Assistance Benefit through UrbanSitter
Professional Development Stipend
401k
Financial Planning Benefit through Origin
Annual Wellness Stipend
New Hire Stipend
ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
Monthly Cell Phone Reimbursement