Program Manager/BA opportunity

CapgeminiAtlanta, GA
Onsite

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Onsite Location: Durham, NC

Requirements

  • Program Manager/BA opportunity

Responsibilities

  • Defines goals, scope & delivery roadmap aligning with program vision.
  • Manages timelines, milestones & KPIs.
  • Facilitates communication & resolves blockers across stakeholders.
  • Identifies risks early & develops mitigation strategies.
  • Run discovery sessions with stakeholders (marketing, PMO, ops, etc.)
  • Document current-state workflows ("how work happens today")
  • Identify pain points, gaps, and inefficiencies
  • Define future-state processes aligned to Workfront capabilities
  • Create workflow diagrams, use cases, and user stories
  • Define how projects, tasks, approvals, and requests should flow
  • Standardize intake processes and project structures
  • Ensure consistency across teams (huge in Workfront rollouts)
  • Create user guides, SOPs, and process documentation
  • Support training sessions for end users
  • Help drive adoption by making things clear and usable

Benefits

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility
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