Program Manager, America's Workforce Academy

Meta•Washington, DC

12d•$118,000 - $170,000

About The Position

Meta's America's Workforce Academy (AWA) is a flagship initiative connecting underserved communities to career-ready training pathways and employer hiring pipelines. We are looking for a Program Manager to own regional program operations, employer partnerships, and outcome reporting as AWA enters a phase of rapid expansion — with particular focus on the construction-ready pathway. This role requires someone who can operate at the intersection of workforce development, employer engagement, and data-driven program management, ensuring that AWA delivers measurable impact at scale.

Requirements

4+ years of experience in program management, workforce development, education policy, or stakeholder engagement
Experience managing multi-stakeholder projects with concurrent workstreams and external partners
Experience with data analysis, reporting frameworks, or outcomes measurement
Track record of building and managing relationships with employers, government officials, or advocacy organizations
Strong written communication skills, including experience drafting briefings, memos, or reports for senior audiences
Bachelor's degree

Nice To Haves

Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Experience with federal or state workforce, education, or digital equity policy
Familiarity with AI workforce impacts, digital skills training, or emerging technology policy
Experience designing or managing employer partnership programs or hiring pipelines
Background in quantitative analysis (survey design, regression, modeling)
Experience at the intersection of policy advocacy and program implementation
Published research or policy work in workforce development or higher education
Experience working with cross-functional teams in a technology company

Responsibilities

Identify, cultivate, and manage relationships with employers across industries to become AWA hiring partners.
Represent AWA at industry convenings, employer roundtables, and workforce development forums.
Develop employer-facing materials (partnership briefs, program overviews, outcome summaries) to support recruitment and retention of corporate hiring partners.
Serve as point of contact for assigned regional program operations, ensuring site coordination, cohort scheduling, vendor management, and delivery timelines are well executed.
Coordinate with internal Meta teams (product, engineering, policy, communications) to align AWA with broader company priorities and integrate technology-focused content (AI literacy, digital skills) into regional programming.
Develop and maintain program playbooks, standard operating procedures, and milestone events (hiring ceremonies, graduations) to ensure consistency as AWA scales.
Ensure consistent program delivery standards and partnership protocols across regions.
Design and maintain the AWA outcomes framework (enrollment, completion, credential attainment, employment placement, wage gains, employer satisfaction).
Own all internal and external reporting, including quarterly dashboards, annual impact reports, and ad hoc executive briefings.
Partner with data/analytics teams to build and maintain reporting infrastructure.
Ensure partner compliance with Meta grant reporting requirements.
Prepare data-driven narratives for leadership, policy teams, and external stakeholders.