Program Coordinator, America's Workforce Academy

Meta•Washington, DC

12d•$97,000 - $139,000

About The Position

Meta's America's Workforce Academy (AWA) is a flagship initiative connecting underserved communities to career-ready training pathways and employer hiring pipelines. We are looking for a Program Coordinator to serve as the front door for all AWA partnership inquiries and requests — managing the intake process from initial contact through routing and resolution — while providing critical event planning and logistical coordination support across the full AWA team. This role requires someone who thrives in fast-paced, multi-stakeholder environments, brings strong organizational and communication skills, and can manage complex logistics while maintaining exceptional attention to detail.

Requirements

2+ years of experience in program coordination, project management, event logistics, or operations support
Experience managing intake processes, CRM/database systems, or tracking workflows
Demonstrated ability to coordinate complex logistics across multiple stakeholders, venues, or geographies
Strong written and verbal communication skills, including experience preparing briefing materials, agendas, or summaries for senior audiences
Proficiency in productivity tools (Google Workspace, Microsoft Office, or project management platforms)
Bachelor's degree

Nice To Haves

Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Experience in large-scale event planning or multi-site operational coordination
Background in government consulting, federal agency engagement, or public-sector program management
Experience with stakeholder vetting, partner onboarding, or business development support
Familiarity with workforce development, education policy, or community partnerships
Experience recruiting, training, or managing teams or volunteer cohorts
Comfort working in fast-paced, high-pressure environments with shifting priorities
Experience supporting cross-functional teams in a technology or large enterprise environment

Responsibilities

Support AWA team members in executing priorities across employer, community, and institutional partnerships.
Manage the AWA partnership request inbox/portal — receive, log, triage, and route all inbound partnership inquiries to the appropriate team member.
Conduct initial vetting and information gathering on prospective partners (employers, community organizations, educational institutions, government entities).
Maintain the partnership request tracker and ensure timely follow-up and status updates to requestors.
Prepare intake summaries and recommendation briefs for the Program Managers and Director.
Maintain and update partnership databases, CRM records, and contact lists.
Assist in planning and executing AWA events including employer roundtables, program launches, graduation ceremonies, stakeholder convenings, and site visits.
Coordinate logistics: venue booking, catering, A/V, travel, invitations, RSVPs, and day-of execution.
Manage recurring meeting cadences (team syncs, partner check-ins, regional calls, advisory board meetings).
Prepare meeting agendas, materials, and post-meeting summaries with action items.
Coordinate cross-functional scheduling with internal Meta teams (Policy, Communications, Legal, Community Partnerships).