Program Manager, Contingent Workforce

GXO Logistics•Remote, OH

22h

About The Position

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. As the Program Manager, Contingent Workforce, you’ll be accountable for directing and controlling all phases of the client requisition process to support contingent labor hiring for assigned job categories, successfully optimize supplier relationships, ensure labor mix is optimal for site support and maintain program compliance. You will also participate in various program initiatives to positively impact talent quality, program costs, process efficiencies and risk mitigation for GXO.

Requirements

Bachelor's degree or equivalent related work or military experience
3 year of experience in contingent workforce programs or contingent workforce vendor management
1 year of experience in contingent workforce programs or contingent workforce vendor managment supporting a 3PL environment
Proven experience with Windows applications and Microsoft Office programs such as Project, Word, PowerPoint
Advanced Excel skills

Nice To Haves

Bachelor’s degree in Human Resources or similar field
CCWP
5 years of experience in contingent workforce programs or contingent workforce vendor management
3 years of experience supporting contingent workforce in a 3PL environment
Proficiency with vendor management systems; Fieldglass a plus
Experience supporting high volume requisition activity in a fast-paced environment
Excellent communication skills to partner and deal effectively with individuals and groups within and outside the organization

Responsibilities

Support of hiring managers and suppliers in all stages of the requisition to invoicing process to ensure successful fulfillment of contingent workforce requirements
Consult and assist hiring managers in the approach and identification of quality resources in a timely manner
Manage cost controls and compliance to program processes
Build and optimize external supplier relationships to drive performance and ensure adherence to program processes and contractual obligations
Communicate opportunities for continuous improvement, issues and risks to leadership
Train hiring managers and ensure compliance with hiring processes including the onboarding and offboarding of contingent workers
Assist with supplier performance reviews/assessments and program reporting
Review use of labor within a site, collaborate with the operations to ensure that the proper labor mix is used to support site needs